Related papers: Comparative Opinion Summarization via Collaborativ…
A typical product or place often has hundreds of reviews, and summarization of these texts is an important and challenging problem. Recent progress on abstractive summarization in domains such as news has been driven by supervised systems…
When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…
Opinion summarisation synthesises opinions expressed in a group of documents discussing the same topic to produce a single summary. Recent work has looked at opinion summarisation of clusters of social media posts. Such posts are noisy and…
Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…
Comparative opinion mining is a specialized field of sentiment analysis that aims to identify and extract sentiments expressed comparatively. To address this task, we propose an approach that consists of solving three sequential sub-tasks:…
Existing multi-document summarization approaches produce a uniform summary for all users without considering individuals' interests, which is highly impractical. Making a user-specific summary is a challenging task as it requires: i)…
Recent advances in text summarization have predominantly leveraged large language models to generate concise summaries. However, language models often do not maintain long-term discourse structure, especially in news articles, where…
We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to…
We present the Quantized Transformer (QT), an unsupervised system for extractive opinion summarization. QT is inspired by Vector-Quantized Variational Autoencoders, which we repurpose for popularity-driven summarization. It uses a…
We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…
Comparative reviews are pivotal in understanding consumer preferences and influencing purchasing decisions. Comparative Quintuple Extraction (COQE) aims to identify five key components in text: the target entity, compared entities, compared…
Explainable recommendation through counterfactual reasoning seeks to identify the influential aspects of items in recommendations, which can then be used as explanations. However, state-of-the-art approaches, which aim to minimize changes…
Opinion summarization aims to profile a target by extracting opinions from multiple documents. Most existing work approaches the task in a semi-supervised manner due to the difficulty of obtaining high-quality annotation from thousands of…
Opinion summarization in e-commerce encapsulates the collective views of numerous users about a product based on their reviews. Typically, a product on an e-commerce platform has thousands of reviews, each review comprising around 10-15…
This paper introduces ReflectSumm, a novel summarization dataset specifically designed for summarizing students' reflective writing. The goal of ReflectSumm is to facilitate developing and evaluating novel summarization techniques tailored…
As online platforms and recommendation algorithms evolve, people are increasingly trapped in echo chambers, leading to biased understandings of various issues. To combat this issue, we have introduced PerSphere, a benchmark designed to…
The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…
Combining the results of different search engines in order to improve upon their performance has been the subject of many research papers. This has become known as the "Data Fusion" task, and has great promise in dealing with the vast…
Improving the quality of model-generated summaries, especially factuality, the accuracy of a summary with respect to its source content, remains a challenge. While reranking could select the optimal output from multiple generated…
User evaluations include a significant quantity of information across online platforms. This information source has been neglected by the majority of existing recommendation systems, despite its potential to ease the sparsity issue and…