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While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of…

Computation and Language · Computer Science 2021-06-03 Alexander R. Fabbri , Faiaz Rahman , Imad Rizvi , Borui Wang , Haoran Li , Yashar Mehdad , Dragomir Radev

Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…

Computation and Language · Computer Science 2020-04-21 Arthur Bražinskas , Mirella Lapata , Ivan Titov

Large language models have shown impressive performance across a wide variety of tasks, including text summarization. In this paper, we show that this strong performance extends to opinion summarization. We explore several pipeline methods…

Computation and Language · Computer Science 2023-05-24 Adithya Bhaskar , Alexander R. Fabbri , Greg Durrett

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…

Computation and Language · Computer Science 2024-10-18 Mir Tafseer Nayeem , Davood Rafiei

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…

Computation and Language · Computer Science 2022-11-21 Ting-Yao Hsu , Yoshi Suhara , Xiaolan Wang

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

People unequivocally employ reviews to decide on purchasing an item or an experience on the internet. In that regard, the growing significance and number of opinions have led to the development of methods to assess their sentiment content…

Computation and Language · Computer Science 2022-01-07 José Bonet , José Bonet

Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set…

Information Retrieval · Computer Science 2024-06-04 Jayaprakash Sundararaj

The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine…

Information Retrieval · Computer Science 2015-07-30 Ahmad Kamal

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…

Computation and Language · Computer Science 2018-11-13 Tanya Chowdhury , Tanmoy Chakraborty

Despite substantial progress in abstractive text summarization to generate fluent and informative texts, the factual inconsistency in the generated summaries remains an important yet challenging problem to be solved. In this paper, we…

Computation and Language · Computer Science 2023-05-19 Chenhe Dong , Yuexiang Xie , Yaliang Li , Ying Shen

Opinion summarization aims to generate concise summaries that present popular opinions of a large group of reviews. However, these summaries can be too generic and lack supporting details. To address these issues, we propose a new paradigm…

Computation and Language · Computer Science 2024-04-02 Haoyuan Li , Snigdha Chaturvedi

Multi-document summaritazion is the process of taking multiple texts as input and producing a short summary text based on the content of input texts. Up until recently, multi-document summarizers are mostly supervised extractive. However,…

Computation and Language · Computer Science 2021-04-21 Saibo Geng , Diego Antognini

Manually extracting relevant aspects and opinions from large volumes of user-generated text is a time-consuming process. Summaries, on the other hand, help readers with limited time budgets to quickly consume the key ideas from the data.…

Information Retrieval · Computer Science 2020-06-11 Rajdeep Mukherjee , Hari Chandana Peruri , Uppada Vishnu , Pawan Goyal , Sourangshu Bhattacharya , Niloy Ganguly

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

Multi-document summarization has received a great deal of attention in the past couple of decades. Several approaches have been proposed, many of which perform equally well and it is becoming in- creasingly difficult to choose one…

Information Retrieval · Computer Science 2018-02-06 Parth Mehta , Prasenjit Majumder

In e-commerce, opinion summarization is the process of summarizing the consensus opinions found in product reviews. However, the potential of additional sources such as product description and question-answers (QA) has been considered less…

Relevance in summarization is typically defined based on textual information alone, without incorporating insights about a particular decision. As a result, to support risk analysis of pancreatic cancer, summaries of medical notes may…

Computation and Language · Computer Science 2021-09-16 Chao-Chun Hsu , Chenhao Tan