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Opinion summarization is the task of automatically generating summaries that encapsulate information from multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner.…

Computation and Language · Computer Science 2022-05-20 Somnath Basu Roy Chowdhury , Chao Zhao , Snigdha Chaturvedi

Product review nowadays has become an important source of information, not only for customers to find opinions about products easily and share their reviews with peers, but also for product manufacturers to get feedback on their products.…

Computation and Language · Computer Science 2011-10-10 Duy Khang Ly , Kazunari Sugiyama , Ziheng Lin , Min-Yen Kan

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…

Computation and Language · Computer Science 2020-05-06 Yoshihiko Suhara , Xiaolan Wang , Stefanos Angelidis , Wang-Chiew Tan

Online conversations have become more prevalent on public discussion platforms (e.g. Reddit). With growing controversial topics, it is desirable to summarize not only diverse arguments, but also their rationale and justification. Early…

Computation and Language · Computer Science 2025-11-24 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

We explore the need for more comprehensive and precise evaluation techniques for generative artificial intelligence (GenAI) in text summarization tasks, specifically in the area of opinion summarization. Traditional methods, which leverage…

Computation and Language · Computer Science 2026-02-10 Leandro Anghinoni , Jorge Sanchez

Review summarization is a non-trivial task that aims to summarize the main idea of the product review in the E-commerce website. Different from the document summary which only needs to focus on the main facts described in the document,…

Computation and Language · Computer Science 2023-01-30 Xin Cheng , Shen Gao , Yuchi Zhang , Yongliang Wang , Xiuying Chen , Mingzhe Li , Dongyan Zhao , Rui Yan

Concept maps can be used to concisely represent important information and bring structure into large document collections. Therefore, we study a variant of multi-document summarization that produces summaries in the form of concept maps.…

Computation and Language · Computer Science 2017-07-24 Tobias Falke , Iryna Gurevych

This paper presents a comprehensive overview of the Comparative Opinion Mining from Vietnamese Product Reviews shared task (ComOM), held as part of the 10$^{th}$ International Workshop on Vietnamese Language and Speech Processing (VLSP…

Computation and Language · Computer Science 2024-03-06 Hoang-Quynh Le , Duy-Cat Can , Khanh-Vinh Nguyen , Mai-Vu Tran

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

Reviews are central to how travelers evaluate products on online marketplaces, yet existing summarization research often emphasizes end-to-end quality while overlooking benchmark reliability and the practical utility of granular insights.…

Computation and Language · Computer Science 2026-03-23 Piyush Kumar Singh , Jayesh Choudhari

Global partisan hostility and polarization has increased, and this polarization is heightened around presidential elections. Models capable of generating accurate summaries of diverse perspectives can help reduce such polarization by…

Computation and Language · Computer Science 2025-07-29 Nicholas Deas , Kathleen McKeown

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

Cross-lingual science journalism generates popular science stories of scientific articles different from the source language for a non-expert audience. Hence, a cross-lingual popular summary must contain the salient content of the input…

Computation and Language · Computer Science 2023-04-05 Mehwish Fatima , Tim Kolber , Katja Markert , Michael Strube

We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…

Computation and Language · Computer Science 2017-02-07 Zhongqing Wang , Yue Zhang

Image collection summarization techniques aim to present a compact representation of an image gallery through a carefully selected subset of images that captures its semantic content. When it comes to web content, however, the ideal…

We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse…

Computation and Language · Computer Science 2016-06-21 Lu Wang , Hema Raghavan , Claire Cardie , Vittorio Castelli

Opinion summarization is automatically generating summaries from a variety of subjective information, such as product reviews or political opinions. The challenge of opinions summarization lies in presenting divergent or even conflicting…

Computation and Language · Computer Science 2024-04-03 Yuanyuan Lei , Kaiqiang Song , Sangwoo Cho , Xiaoyang Wang , Ruihong Huang , Dong Yu

Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment…

Information Retrieval · Computer Science 2014-01-14 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…

Computation and Language · Computer Science 2020-10-30 Sen Yang , Leyang Cui , Jun Xie , Yue Zhang

E-Commerce (EC) websites provide a large amount of useful information that exceed human cognitive processing ability. In order to help customers in comparing alternatives when buying a product, previous studies designed opinion…

Computation and Language · Computer Science 2023-12-25 Alhassan Mabrouk , Rebeca P. Díaz-Redondo , Mohammed Kayed