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Opinion summarization is expected to digest larger review sets and provide summaries from different perspectives. However, most existing solutions are deficient in epitomizing extensive reviews and offering opinion summaries from various…

Computation and Language · Computer Science 2023-10-23 Han Jiang , Rui Wang , Zhihua Wei , Yu Li , Xinpeng Wang

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…

Computation and Language · Computer Science 2023-06-08 Nannan Huang , Lin Tian , Haytham Fayek , Xiuzhen Zhang

Opinion summarization research has primarily focused on generating summaries reflecting important opinions from customer reviews without paying much attention to the writing style. In this paper, we propose the stylized opinion…

Computation and Language · Computer Science 2024-08-13 Hayate Iso , Xiaolan Wang , Yoshi Suhara

Opinion summarization is the task of creating summaries capturing popular opinions from user reviews. In this paper, we introduce Geodesic Summarizer (GeoSumm), a novel system to perform unsupervised extractive opinion summarization.…

Computation and Language · Computer Science 2023-11-21 Somnath Basu Roy Chowdhury , Nicholas Monath , Avinava Dubey , Amr Ahmed , Snigdha Chaturvedi

Recently, opinion summarization, which is the generation of a summary from multiple reviews, has been conducted in a self-supervised manner by considering a sampled review as a pseudo summary. However, non-text data such as image and…

Computation and Language · Computer Science 2021-05-28 Jinbae Im , Moonki Kim , Hoyeop Lee , Hyunsouk Cho , Sehee Chung

Opinion summarization is the task of automatically generating summaries for a set of reviews about a specific target (e.g., a movie or a product). Since the number of reviews for each target can be prohibitively large, neural network-based…

Computation and Language · Computer Science 2021-01-25 Reinald Kim Amplayo , Mirella Lapata

Opinion summarization is the automatic creation of text reflecting subjective information expressed in multiple documents, such as user reviews of a product. The task is practically important and has attracted a lot of attention. However,…

Machine Learning · Computer Science 2020-10-13 Arthur Bražinskas , Mirella Lapata , Ivan Titov

User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…

Information Retrieval · Computer Science 2024-07-02 Reda Igebaria , Eran Fainman , Sarai Mizrachi , Moran Beladev , Fengjun Wang

Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…

Computation and Language · Computer Science 2022-06-06 Reinald Kim Amplayo , Arthur Bražinskas , Yoshi Suhara , Xiaolan Wang , Bing Liu

Opinion summarization plays a key role in deriving meaningful insights from large-scale online reviews. To make the process more explainable and grounded, we propose a domain-agnostic modular approach guided by review aspects (e.g.,…

Computation and Language · Computer Science 2025-05-30 Miao Li , Jey Han Lau , Eduard Hovy , Mirella Lapata

Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…

Information Retrieval · Computer Science 2018-09-07 Ludovik Coba , Markus Zanker , Laurens Rook , Panagiotis Symeonidis

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

Computation and Language · Computer Science 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Summarizing comparative opinions about entities (e.g., hotels, phones) from a set of source reviews, often referred to as contrastive summarization, can considerably aid users in decision making. However, reliably measuring the…

Computation and Language · Computer Science 2024-05-15 Nirupan Ananthamurugan , Dat Duong , Philip George , Ankita Gupta , Sandeep Tata , Beliz Gunel

Extractive opinion summarization involves automatically producing a summary of text about an entity (e.g., a product's reviews) by extracting representative sentences that capture prevalent opinions in the review set. Typically, in online…

Computation and Language · Computer Science 2024-04-15 Somnath Basu Roy Chowdhury , Nicholas Monath , Avinava Dubey , Manzil Zaheer , Andrew McCallum , Amr Ahmed , Snigdha Chaturvedi

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling…

Computation and Language · Computer Science 2021-09-10 Arthur Bražinskas , Mirella Lapata , Ivan Titov

Query sensitive summarization aims at providing the users with the summary of the contents of single or multiple web pages based on the search query. This paper proposes a novel idea of generating a comparative summary from a set of URLs…

Information Retrieval · Computer Science 2012-01-12 P. Chitra , R. Baskaran , K. Sarukesi

Inspired by e-participation systems, in this paper we propose a new model to represent human debates and methods to obtain collective conclusions from them. This model overcomes drawbacks of existing approaches by allowing users to…

Artificial Intelligence · Computer Science 2020-07-15 Jordi Ganzer , Natalia Criado , Maite Lopez-Sanchez , Simon Parsons , Juan A. Rodriguez-Aguilar

Generating factual-consistent summaries is a challenging task for abstractive summarization. Previous works mainly encode factual information or perform post-correct/rank after decoding. In this paper, we provide a factual-consistent…

Computation and Language · Computer Science 2022-01-11 Wei Liu , Huanqin Wu , Wenjing Mu , Zhen Li , Tao Chen , Dan Nie

Recent work on opinion summarization produces general summaries based on a set of input reviews and the popularity of opinions expressed in them. In this paper, we propose an approach that allows the generation of customized summaries based…

Computation and Language · Computer Science 2021-09-08 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata
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