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Over the last years, civic technology projects have emerged around the world to advance open government and community action. Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a…
Digital payment innovation is currently increasingly needed by the community, especially in making non-cash payment transactions. The purpose of this research is to know and measure the ease and usefulness of e-wallet digital wallet…
Ensuring security of e-government applications and infrastructures is crucial to maintain trust among stakeholders to store, process and exchange information over the e-government systems. Due to dynamic and continuous threats on…
This study presents the basic lines of electronic administration in Spain. The complexity of the Spanish political-administrative system makes such a study challenging, in view of the considerable degree of autonomy and competences of the…
IT operates in dynamic environments with the need always to change and adapt. There is a need to improve performance. Many gaps were found when we conduct the IT audit and we tried to seek to close gaps in capabilities. One way to the close…
E-governance is a process that aims to enhance a government's ability to simplify all the processes that may involve government, citizens, businesses, and so on. The rapid evolution of digital technologies has often created the necessity…
This paper presents the basis of the Agile Governance in Information and Communication Technology (ICT), which is based on Agile Software Engineering Methodologies principles and values. Its development was done through a systematic review…
E-commerce is rapidly transforming economies across Africa, offering immense opportunities for economic growth, market expansion, and digital inclusion. This study investigates the effects of e-commerce on select African regions. By…
Information and communication technologies brought-in tools and techniques in the field of education that introduced new concepts of teaching and learning. Learning management system is one of the key tools used in educational institutes to…
The introduction of cloud computing has provided opportunities for small businesses to implement enterprise systems (ES) in their organizations and thereby improve their business processes. While there have been many studies focusing on ES…
As digital government platforms become central to public service delivery, understanding citizen assessment is crucial for enhancing usability, trust, and inclusivity. This study investigates citizen satisfaction with the e-government…
Progressive efforts have been evolving continuously for the betterment of the services of the Information Technology for Educational Management(ITEM). These services require data intensive and communication intensive applications. Due to…
In spite of the rapidly advancing global technological environment, the professional participation of women in technology, big data, analytics, artificial intelligence and information systems related domains remains proportionately low.…
The efficiency and service quality in public administration can be improved by using electronic documents (or e-docs) and digital signature to speed up their activity and at the same time to better satisfy customer needs. This paper…
Integration of eHealth technologies with healthcare work activities has seen great advancement in many healthcare systems in developing countries. However, these efforts have been tainted by several challenges such as fragmentation, lack of…
With huge improvement of digital connectivity (Wifi,3G,4G) and digital devices access to internet has reached in the remotest corners now a days. Rural people can easily access web or apps from PDAs, laptops, smartphones etc. This is an…
Aiming to support a cross-sector and cross-border eGovernance paradigm for sharing common public services, this paper introduces an AI-enhanced solution that enables beneficiaries to participate in a decenntralized network for effective big…
The main purpose of this research is to determine the influence of culture on e-government (electronic government) acceptance in the Kingdom of Saudi Arabia (KSA). Citizens' transactional interactions (electronic transactions or…
Technology development practices in industry are often primarily focused on business results, which risks creating unbalanced power relations between corporate interests and the needs or concerns of people who are affected by technology…
The introduction of Information and Communication Technologies (ICT) into public administrations has been radically changing the way organizations cooperate and, more generally, the way to think about business processes over organizational…