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Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Communication is essential in software engineering. Especially in distributed open-source teams, communication needs to be supported by channels including mailing lists, forums, issue trackers, and chat systems. Yet, we do not have a clear…

Software Engineering · Computer Science 2018-03-28 Verena Käfer , Daniel Graziotin , Ivan Bogicevic , Stefan Wagner , Jasmin Ramadani

Modern software developers rely on an extensive set of social media tools and communication channels. The adoption of team communication platforms has led to the emergence of conversation-based tools and integrations, many of which are…

Human-Computer Interaction · Computer Science 2017-02-24 Carlene Lebeuf , Margaret-Anne Storey , Alexey Zagalsky

Studies over the past decade demonstrated that developers contributing to open source software systems tend to self-organize in "emerging" communities. This latent community structure has a significant impact on software quality. While…

Software Engineering · Computer Science 2021-04-09 Usman Ashraf , Christoph Mayr-Dorn , Atif Mashkoor , Alexander Egyed , Sebastiano Panichella

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

We conduct the first comprehensive study of the behavioral factors which predict leader emergence within open source software (OSS) virtual teams. We leverage the full history of developers' interactions with their teammates and projects at…

Human-Computer Interaction · Computer Science 2022-03-22 Jerome Hergueux , Samuel Kessler

Understanding the collective social behavior of software developers is crucial to model and predict the long-term dynamics and sustainability of Open Source Software (OSS) communities. To this end, we analyze temporal activity patterns of…

Software Engineering · Computer Science 2025-11-03 Lisi Qarkaxhija , Maximilian Capraro , Stefan Menzel , Bernhard Sendhoff , Ingo Scholtes

Although many software development projects have moved their developer discussion forums to generic platforms such as Stack Overflow, Eclipse has been steadfast in hosting their self-supported community forums. While recent studies show…

Discussions is a new feature of GitHub for asking questions or discussing topics outside of specific Issues or Pull Requests. Before being available to all projects in December 2020, it had been tested on selected open source software…

Software Engineering · Computer Science 2021-10-01 Hideaki Hata , Nicole Novielli , Sebastian Baltes , Raula Gaikovina Kula , Christoph Treude

Software developers are social creatures: they communicate, collaborate, and promote their work in a variety of channels. Twitter, GitHub, Stack Overflow, and other platforms offer developers opportunities to network and exchange ideas.…

Software Engineering · Computer Science 2021-05-18 Maria Papoutsoglou , Johannes Wachs , Georgia M. Kapitsaki

The advent of Large Language Models (LLMs) has introduced a new paradigm in Software Engineering (SE), with generative AI tools like ChatGPT gaining widespread adoption among developers. While ChatGPT's potential has been extensively…

Software Engineering · Computer Science 2026-02-19 Ruiyin Li , Peng Liang , Yifei Wang , Yangxiao Cai , Weisong Sun , Zengyang Li

Despite the long history of studying instant messaging usage, we know very little about how today's people participate in group chat channels and interact with others inside a real-world organization. In this short paper, we aim to update…

Human-Computer Interaction · Computer Science 2022-01-31 Dakuo Wang , Haoyu Wang , Mo Yu , Zahra Ashktorab , Ming Tan

Software developers use a variety of social media channels and tools in order to keep themselves up to date, collaborate with other developers, and find projects to contribute to. Meetup is one of such social media used by software…

Software Engineering · Computer Science 2019-12-17 Abhishek Sharma , Gede Artha Azriadi Prana , Anamika Sawhney , Nachiappan Nagappan , David Lo

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an…

Software Engineering · Computer Science 2024-03-18 Huizi Hao , Kazi Amit Hasan , Hong Qin , Marcos Macedo , Yuan Tian , Steven H. H. Ding , Ahmed E. Hassan

User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these…

Software Engineering · Computer Science 2022-04-11 Jazlyn Hellman , Jiahao Chen , Md. Sami Uddin , Jinghui Cheng , Jin L. C. Guo

The development of open source software (OSS) is a broad field which requires diverse skill sets. For example, maintainers help lead the project and promote its longevity, technical writers assist with documentation, bug reporters identify…

Software Engineering · Computer Science 2022-09-07 Jenny T. Liang , Thomas Zimmermann , Denae Ford

Much of what we do is accomplished by working collaboratively with others, and a large portion of our lives are spent working and talking; the patterns embodied in the alternation of working and talking can provide much useful insight into…

Software Engineering · Computer Science 2014-04-24 Qi Xuan , Premkumar T Devanbu , Vladimir Filkov

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

This paper introduces DevGPT, a dataset curated to explore how software developers interact with ChatGPT, a prominent large language model (LLM). The dataset encompasses 29,778 prompts and responses from ChatGPT, including 19,106 code…

Software Engineering · Computer Science 2024-02-15 Tao Xiao , Christoph Treude , Hideaki Hata , Kenichi Matsumoto

Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and…

Software Engineering · Computer Science 2023-09-19 Verena Ebert , Daniel Graziotin , Stefan Wagner
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