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Software workplaces are increasingly recognized as key spaces for professional development, where developers encounter various challenges in their roles, which they often discuss in online forums. This paper analyzes 47,368 posts on the…

Software Engineering · Computer Science 2024-11-12 Natasha Grech , Md Farhad Hossain , Omar Alam

We report on a longitudinal case study conducted at the Italian site of a large software company to further our understanding of how development and communication tools can be improved to better support agile practices and collaboration.…

Software Engineering · Computer Science 2020-04-02 Fabio Calefato , Andrea Giove , Marco Losavio , Filippo Lanubile

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Software Engineering · Computer Science 2025-11-25 Ramtin Ehsani , Sakshi Pathak , Esteban Parra , Sonia Haiduc , Preetha Chatterjee

Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

In this paper, we present an analysis of more than 500K comments from open-source repositories of software systems. Our aim is to empirically determine how developers interact with each other under certain psychological conditions generated…

Software Engineering · Computer Science 2018-03-20 Giuseppe Destefanis , Marco Ortu , Steve Counsell , Stephen Swift , Roberto Tonelli , Michele Marchesi

In live-streamed programming, developers broadcast their development work on open source projects using streaming media such as YouTube or Twitch. Sessions are first announced by a developer acting as the streamer, inviting other developers…

Software Engineering · Computer Science 2019-07-16 Abdulaziz Alaboudi , Thomas D. LaToza

Blockchain-based platforms are emerging as a transformative technology that can provide reliability, integrity, and auditability without trusted entities. One of the key features of these platforms is the trustworthy decentralized execution…

Computers and Society · Computer Science 2020-01-20 Afiya Ayman , Shanto Roy , Amin Alipour , Aron Laszka

Increasingly, software developers are using a wide array of social collaborative platforms for software development and learning. In this work, we examined the similarities in developer's interests within and across GitHub and Stack…

Social and Information Networks · Computer Science 2017-08-28 Roy Ka-Wei Lee , David Lo

Collaborative activities among knowledge workers such as software developers underlie the development of modern society, but the in-depth understanding of their behavioral patterns in open online communities is very challenging. The…

Software Engineering · Computer Science 2017-02-28 Hongrui Wu , Xiaowan Shi , Yutao Ma

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

Human-Computer Interaction · Computer Science 2023-11-13 Arghavan Sanei , Jinghui Cheng

Knowledge sharing plays a crucial role throughout all software application development activities. When programmers learn and share through media like Stack overflow, GitHub, Meetups, videos, discussion forums, wikis, and blogs, every…

Software Engineering · Computer Science 2020-10-22 Maryam Arab , Thomas D LaToza , Amy J Ko

Contributors to open source software (OSS) communities assume diverse roles to take different responsibilities. One major limitation of the current OSS tools and platforms is that they provide a uniform user interface regardless of the…

Software Engineering · Computer Science 2019-03-14 Jinghui Cheng , Jin L. C. Guo

Large Language Models (LLMs) are becoming integral to modern software development workflows, assisting developers with code generation, API explanation, and iterative problem-solving through natural language conversations. Despite…

Software Engineering · Computer Science 2025-09-15 Suzhen Zhong , Ying Zou , Bram Adams

New programming languages (e.g., Swift, Go, Rust, etc.) are being introduced to provide a better opportunity for the developers to make software development robust and easy. At the early stage, a programming language is likely to have…

Software Engineering · Computer Science 2021-05-06 Partha Chakraborty , Rifat Shahriyar , Anindya Iqbal , Gias Uddin

IDE-integrated AI coding assistants, which operate conversationally within developers' working codebases with access to project context and multi-file editing, are rapidly reshaping software development. However, empirical investigation of…

Software Engineering · Computer Science 2026-04-02 Ningzhi Tang , Chaoran Chen , Zihan Fang , Gelei Xu , Maria Dhakal , Yiyu Shi , Collin McMillan , Yu Huang , Toby Jia-Jun Li

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Most research of online communication focuses on modes of communication that are either open (like forums, bulletin boards, Twitter, etc.) or direct (like e-mails). In this work, we study a dataset that has both types of communication…

Social and Information Networks · Computer Science 2014-08-13 Fariba Karimi , Verónica C. Ramenzoni , Petter Holme

With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…

Human-Computer Interaction · Computer Science 2025-12-24 Charlotte Brandebusemeyer , Tobias Schimmer , Bert Arnrich

Several Open Source Software (OSS) projects depend on the continuity of their development communities to remain sustainable. Understanding how developers become inactive or why they take breaks can help communities prevent abandonment and…

Software Engineering · Computer Science 2022-03-22 Fabio Calefato , Marco Aurelio Gerosa , Giuseppe Iaffaldano , Filippo Lanubile , Igor Steinmacher

To build secure software, developers often work together during software development and maintenance to find, fix, and prevent security vulnerabilities. Examining the nature of developer interactions during their security activities…

Software Engineering · Computer Science 2019-07-30 Song Wang , Nachi Nagappan