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Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

Software Engineering · Computer Science 2020-07-20 Christoph Matthies , Franziska Dobrigkeit , Guenter Hesse

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…

Human-Computer Interaction · Computer Science 2024-04-29 Shih-Hong Huang , Ya-Fang Lin , Zeyu He , Chieh-Yang Huang , Ting-Hao 'Kenneth' Huang

Context: Prior research has established that a few individuals generally dominate project communication and source code changes during software development, regardless of task assignments at project initiation. Objective: While this…

Software Engineering · Computer Science 2021-02-15 Sherlock A. Licorish , Stephen G. MacDonell

Commit is an important operation of revision control for open-source software (OSS). Recent research has been pursued to explore the statistical laws of such an operation, but few of those papers conduct empirical investigations on commit…

Software Engineering · Computer Science 2013-11-26 Yutao Ma , Yang Wu , Youwei Xu

Software development, often perceived as a technical endeavor, is fundamentally a social activity requiring collaboration among team members. Acknowledging this, the software development community has devised strategies to address possible…

Software Engineering · Computer Science 2024-09-04 Mikhail Evtikhiev , Ekaterina Koshchenko , Vladimir Kovalenko

During software development, balancing security and non security issues is challenging. We focus on security awareness and approaches taken by non-security experts using software development issue trackers when considering security. We…

Software Engineering · Computer Science 2023-08-28 Léon McGregor , Manuel Maarek , Hans-Wolfgang Loidl

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large…

Computation and Language · Computer Science 2023-09-19 Sarkar Snigdha Sarathi Das , Chirag Shah , Mengting Wan , Jennifer Neville , Longqi Yang , Reid Andersen , Georg Buscher , Tara Safavi

Chat messages of development teams play an increasingly significant role in software development, having replaced emails in some cases. Chat messages contain information about discussed issues, considered alternatives and argumentation…

Software Engineering · Computer Science 2017-04-28 Rana Alkadhi , Teodora Lata , Emitza Guzman , Bernd Bruegge

The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account…

Computers and Society · Computer Science 2025-01-22 Mauricio Figueroa-Torres

In this paper, we apply social network analytic methods to unveil the structural dynamics of a popular open source goal oriented IRC community, Ubuntu. The primary objective is to track the development of this ever growing community over…

Social and Information Networks · Computer Science 2014-09-04 Tanmay Sinha , Indra Rajasingh

In the last decade, conversational search has attracted considerable attention. However, most research has focused on systems that can support a \emph{single} searcher. In this paper, we explore how systems can support \emph{multiple}…

Human-Computer Interaction · Computer Science 2023-03-24 Sandeep Avula , Bogeum Choi , Jaime Arguello

Version control systems for source code, such as Git, are key tools in modern software development environments. Many developers use online services, such as GitHub or GitLab, for collaborative software development. While software projects…

Cryptography and Security · Computer Science 2022-11-15 Alexander Krause , Jan H. Klemmer , Nicolas Huaman , Dominik Wermke , Yasemin Acar , Sascha Fahl

The adoption of Large Language Models (LLMs) is reshaping software development as developers integrate these LLMs into their applications. In such applications, prompts serve as the primary means of interacting with LLMs. Despite the…

Software Engineering · Computer Science 2025-01-14 Mahan Tafreshipour , Aaron Imani , Eric Huang , Eduardo Almeida , Thomas Zimmermann , Iftekhar Ahmed

React is a JavaScript library used to build user interfaces for single-page applications. Although recent studies have shown the popularity and advantages of React in web development, the specific challenges users face remain unknown. Thus,…

Modern organizations frequently rely on chat-based platforms (e.g., Slack, Microsoft Teams, and Discord) for day-to-day communication and decision-making. As conversations evolve, organizational knowledge can get buried, prompting repeated…

Human-Computer Interaction · Computer Science 2025-03-20 Sangwook Lee , Adnan Abbas , Yan Chen , Sang Won Lee

The application of Large Language Models (LLMs) is growing in the productive completion of Software Engineering tasks. Yet, studies investigating the productive prompting techniques often employed a limited problem space, primarily focusing…

Software Engineering · Computer Science 2025-08-07 Sangwon Hyun , Hyunjun Kim , Jinhyuk Jang , Hyojin Choi , M. Ali Babar

In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…

Social and Information Networks · Computer Science 2017-08-10 Pavel Kucherbaev , Achilleas Psyllidis , Alessandro Bozzon

In open-source software (OSS), software vulnerabilities have significantly increased. Although researchers have investigated the perspectives of vulnerability reporters and OSS contributor security practices, understanding the perspectives…

Software Engineering · Computer Science 2025-02-04 Jessy Ayala , Yu-Jye Tung , Joshua Garcia

Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…

Software Engineering · Computer Science 2026-02-16 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani
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