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We propose MultiDoc2Dial, a new task and dataset on modeling goal-oriented dialogues grounded in multiple documents. Most previous works treat document-grounded dialogue modeling as a machine reading comprehension task based on a single…
Pragmatic reasoning, inferring intended meaning beyond literal semantics, underpins everyday communication yet remains difficult for large language models. We present the Contextual Emotional Inference (CEI) Benchmark: 300 human-validated…
Contextual commonsense inference is the task of generating various types of explanations around the events in a dyadic dialogue, including cause, motivation, emotional reaction, and others. Producing a coherent and non-trivial explanation…
Data wrangling is a time-consuming and challenging task in a data science pipeline. While many tools have been proposed to automate or facilitate data wrangling, they often misinterpret user intent, especially in complex tasks. We propose…
Recent works show that discourse analysis benefits from modeling intra- and inter-sentential levels separately, where proper representations for text units of different granularities are desired to capture both the meaning of text units and…
The recent abundance of conversational data on the Web and elsewhere calls for effective NLP systems for dialog understanding. Complete utterance-level understanding often requires context understanding, defined by nearby utterances. In…
For companies with customer service, mapping intents inside their conversational data is crucial in building applications based on natural language understanding (NLU). Nevertheless, there is no established automated technique to gather the…
Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…
Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…
The structured representation for semantic parsing in task-oriented assistant systems is geared towards simple understanding of one-turn queries. Due to the limitations of the representation, the session-based properties such as…
We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for…
Having engaging and informative conversations with users is the utmost goal for open-domain conversational systems. Recent advances in transformer-based language models and their applications to dialogue systems have succeeded to generate…
A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…
Building deployment-ready LLM agents requires complex orchestration of tools, data sources, and control flow logic, yet existing systems tightly couple agent logic to specific programming languages and deployment models. We present a…
Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…
Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also…
We introduce the StatCan Dialogue Dataset consisting of 19,379 conversation turns between agents working at Statistics Canada and online users looking for published data tables. The conversations stem from genuine intents, are held in…
Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…
An obstacle to the development of many natural language processing products is the vast amount of training examples necessary to get satisfactory results. The generation of these examples is often a tedious and time-consuming task. This…
We propose a novel large-scale emotional dialogue dataset, consisting of 1M dialogues retrieved from the OpenSubtitles corpus and annotated with 32 emotions and 9 empathetic response intents using a BERT-based fine-grained dialogue emotion…