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We present a software architecture to enable end user driven innovation of web multimedia communication applications. RTC Helper is a simple and easy-to-use software that can intercept WebRTC (web real-time communication) and related APIs…

Multimedia · Computer Science 2025-12-30 Kundan Singh

Over the years, with the advancement of technology, Web technology has many improvements. In the early days, the web was one-way communication, and only the customer was able to see the content of the site and could not enter information.…

Cryptography and Security · Computer Science 2021-04-13 Saeid Ghasemshirazi , Pouya Heydarabadi

Semantic communication enables intelligent agents to extract meaning (or semantics) of information via interaction, to carry out collaborative tasks. In this paper, we study semantic communication from a topological space perspective, in…

Signal Processing · Electrical Eng. & Systems 2022-11-01 Qiyang Zhao , Mehdi Bennis , Merouane Debbah , Daniel Benevides da Costa

We propose the Single Conversation Methodology (SCM), a novel and pragmatic approach to software development using large language models (LLMs). In contrast to ad hoc interactions with generative AI, SCM emphasizes a structured and…

Software Engineering · Computer Science 2025-07-18 Salvador D. Escobedo

The advent of LLMs means that CUIs are cool again, but what isn't so cool is that we're doomed to use them alone. The one user, one account, one device paradigm has dominated the design of CUIs and is not going away as new conversational…

Human-Computer Interaction · Computer Science 2024-05-24 William Seymour , Emilee Rader

Customer service has evolved beyond in-person visits and phone calls to include live chat, AI chatbots and social media, among other contact options. Service providers typically refer to these contact modalities as "channels". Within each…

Human-Computer Interaction · Computer Science 2026-02-17 Maqbool Dada , Brett Hathaway , Evgeny Kagan

Automatic voice-controlled systems have changed the way humans interact with a computer. Voice or speech recognition systems allow a user to make a hands-free request to the computer, which in turn processes the request and serves the user…

Computers and Society · Computer Science 2019-07-23 Mandeep Singh Kandhari , Farhana Zulkernine , Haruna Isah

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

We propose a method that allows to develop shared understanding between two agents for the purpose of performing a task that requires cooperation. Our method focuses on efficiently establishing successful task-oriented communication in an…

Artificial Intelligence · Computer Science 2025-10-01 Nikolaos Kondylidis , Ilaria Tiddi , Annette ten Teije

Cinematographers adeptly capture the essence of the world, crafting compelling visual narratives through intricate camera movements. Witnessing the strides made by large language models in perceiving and interacting with the 3D world, this…

Computer Vision and Pattern Recognition · Computer Science 2024-09-27 Xinhang Liu , Yu-Wing Tai , Chi-Keung Tang

Tracking data of user's activities resulting from Computer Mediated Communication (CMC) tools (forum, chat, etc.) is often carried out in an ad-hoc manner, which either confines the reusability of data in different purposes or makes data…

Human-Computer Interaction · Computer Science 2007-12-12 Madeth May , Sébastien George , Patrick Prévôt

Lately, World Wide Web came up with an evolution in the niche of videoconference applications. Latest technologies give browsers a capacity to initiate real-time communications. WebRTC is one of the free and open source projects that aim at…

Multimedia · Computer Science 2017-02-15 Maruf Pasha , Furrakh Shahzad , Arslan Ahmad

Despite recent advances in Artificial Intelligence, the use of chatbot technology in customer service continues to face adoption hurdles. This paper explores reasons for these adoption hurdles and tests several service design levers to…

Human-Computer Interaction · Computer Science 2025-04-09 Evgeny Kagan , Brett Hathaway , Maqbool Dada

In this paper, we first report an exploratory study where three participants were instructed to use ChatGPT to implement a simple Web-based application. A key finding of this study revealed that ChatGPT does not offer a user-friendly…

Software Engineering · Computer Science 2025-06-03 Mauricio Monteiro , Bruno Castelo Branco , Samuel Silvestre , Guilherme Avelino , Marco Tulio Valente

This paper presents StreamChat, a novel approach that enhances the interaction capabilities of Large Multimodal Models (LMMs) with streaming video content. In streaming interaction scenarios, existing methods rely solely on visual…

Computer Vision and Pattern Recognition · Computer Science 2025-04-01 Jihao Liu , Zhiding Yu , Shiyi Lan , Shihao Wang , Rongyao Fang , Jan Kautz , Hongsheng Li , Jose M. Alvare

Semantic communications have been utilized to execute numerous intelligent tasks by transmitting task-related semantic information instead of bits. In this article, we propose a semantic-aware speech-to-text transmission system for the…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-08 Zhenzi Weng , Zhijin Qin , Huiqiang Xie , Xiaoming Tao , Khaled B. Letaief

At the start of the second decade of 21th century, the time has come to make the Smart Houses a reality for regular use. The different parts of a Smart House are researched but there are still distances from an applicable system, using the…

Other Computer Science · Computer Science 2010-09-29 Amir Rajabzadeh , Ali Reza Manashty , Zahra Forootan Jahromi

Semantic communication aims to transmit information most relevant to a task rather than raw data, offering significant gains in communication efficiency for applications such as telepresence, augmented reality, and remote sensing. Recent…

Machine Learning · Computer Science 2025-12-18 Matin Mortaheb , Erciyes Karakaya , Sennur Ulukus

Customers reach out to online live chat agents with various intents, such as asking about product details or requesting a return. In this paper, we propose the problem of predicting user intent from browsing history and address it through a…

Computation and Language · Computer Science 2024-09-04 Se-eun Yoon , Ahmad Bin Rabiah , Zaid Alibadi , Surya Kallumadi , Julian McAuley

A chatbot is a software developed to help reply to text or voice conversations automatically and quickly in real time. In the agriculture sector, the existing smart agriculture systems just use data from sensing and internet of things (IoT)…

Computation and Language · Computer Science 2023-08-08 Paweena Suebsombut , Pradorn Sureephong , Aicha Sekhari , Suepphong Chernbumroong , Abdelaziz Bouras
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