Tracking data of user's activities resulting from Computer Mediated Communication (CMC) tools (forum, chat, etc.) is often carried out in an ad-hoc manner, which either confines the reusability of data in different purposes or makes data exploitation difficult. Our research works are biased toward methodological challenges involved in designing and developing a generic system for tracking user's activities while interacting with asynchronous communication tools like discussion forums. We present in this paper, an approach for building a Web-based system for observing and analyzing user activity on any type of discussion forums.
@article{arxiv.0712.1759,
title = {A Web-based System for Observing and Analyzing Computer Mediated Communications},
author = {Madeth May and Sébastien George and Patrick Prévôt},
journal= {arXiv preprint arXiv:0712.1759},
year = {2007}
}