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Conversation is ubiquitous in social life, but the empirical study of this interactive process has been thwarted by tools that are insufficiently modular and unadaptive to researcher needs. To relieve many constraints in conversation…

Human-Computer Interaction · Computer Science 2026-03-24 David M. Markowitz

High data rate is required for multimedia communication. But the communication at high data rate is always challenging. In this work we have successfully performed data chatting, Voice chatting and high quality video transmission between…

Networking and Internet Architecture · Computer Science 2009-03-10 D. Kandar , Sourav Dhar , Rabindranath Bera , C. K. Sarkar

The proliferation of automated conversational systems such as chatbots, spoken-dialogue systems, and smart speakers, has significantly impacted modern digital life. However, these systems are primarily designed to provide answers to…

Human-Computer Interaction · Computer Science 2023-04-05 Shih-Hong Huang , Chieh-Yang Huang , Ya-Fang Lin , Ting-Hao 'Kenneth' Huang

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

Metaphors have been used during therapy sessions to facilitate the communication of inner feelings between clients and therapists. Can we create a digital metaphorical chatting space for daily use within close relationships? As the first…

Human-Computer Interaction · Computer Science 2025-02-12 Chen Ji , Katherine Isbister

It is now feasible to host basic web services on a smart phone due to the advances in wireless devices and mobile communication technologies. While the applications are quite welcoming, the ability to provide secure and reliable…

Distributed, Parallel, and Cluster Computing · Computer Science 2010-07-22 Satish Narayana Srirama , Anton Naumenko

A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…

Computation and Language · Computer Science 2025-01-03 Lamya Benaddi , Charaf Ouaddi , Adnane Souha , Abdeslam Jakimi , Mohamed Rahouti , Mohammed Aledhari , Diogo Oliveira , Brahim Ouchao

Enterprises in their journey to the cloud, want to decompose their monolith applications into microservices to maximize cloud benefits. Current research focuses a lot on how to partition the monolith into smaller clusters that perform well…

Software Engineering · Computer Science 2023-08-03 Vini Kanvar , Ridhi Jain , Srikanth Tamilselvam

Although serialization improves the transmission of data through utilization of bandwidth, but its impact at the communication systems is not fully accounted. This research used Simple Object Access Protocol (SOAP) Web services to exchange…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-12-24 Ali Baba Dauda , Mohammed Sani Adam , Muhammad Ahmad Mustapha , Audu Musa Mabu , Suleiman Mustafa

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…

Computation and Language · Computer Science 2023-10-18 Valderrama Jonatan , Aguilar-Alonso Igor

The HTTPS protocol has enforced a higher level of robustness to several attacks; however, it is not easy to set up the required certificates on intranets, nor is it effective in the case the server confidentiality is not reliable, as in the…

Cryptography and Security · Computer Science 2024-01-01 Marco Falda , Angela Grassi

The increasing adoption of Virtual Reality (VR) systems in different domains have led to a need to support interaction between many spectators and a VR user. This is common in game streaming, live performances, and webinars. Prior CSCW…

Human-Computer Interaction · Computer Science 2023-11-28 Haohua Lyu , Cyrus Vachha , Qianyi Chen , Balasaravanan Thoravi Kumaravel , Bjöern Hartmann

Conversational interfaces are currently on the rise: more and more applications rely on a chat-like interaction pattern to increase their acceptability and to improve user experience. Also in the area of questionnaire design and…

Human-Computer Interaction · Computer Science 2020-03-06 Irene Celino , Gloria Re Calegari

Chatbots and AI assistants have claimed their importance in today life. The main reason behind adopting this technology is to connect with the user, understand their requirements, and fulfill them. This has been achieved but at the cost of…

Computation and Language · Computer Science 2021-02-23 Muhammad Hamzah Mushtaq

Databases for OLTP are often the backbone for applications such as hotel room or cinema ticket booking applications. However, developing a conversational agent (i.e., a chatbot-like interface) to allow end-users to interact with an…

In-person human interaction relies on our spatial perception of each other and our surroundings. Current remote communication tools partially address each of these aspects. Video calls convey real user representations but without spatial…

Human-Computer Interaction · Computer Science 2023-09-06 Rishi Vanukuru , Suibi Che-Chuan Weng , Krithik Ranjan , Torin Hopkins , Amy Banic , Mark D. Gross , Ellen Yi-Luen Do

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi