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Related papers: Towards Emotional Support Dialog Systems

200 papers

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Intelligent dialogue systems are increasingly deployed in emotionally and ethically sensitive settings, where failures in either emotional attunement or ethical judgment can cause significant harm. Existing dialogue models typically address…

Computation and Language · Computer Science 2026-04-13 Jiawen Deng , Wei Li , Wentao Zhang , Ziyun Jiao , Fuji Ren

Emotional voice conversion (EVC) focuses on converting a speech utterance from a source to a target emotion; it can thus be a key enabling technology for human-computer interaction applications and beyond. However, EVC remains an unsolved…

Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in…

Computation and Language · Computer Science 2024-06-10 Jiangnan Li , Zheng Lin , Lanrui Wang , Qingyi Si , Yanan Cao , Mo Yu , Peng Fu , Weiping Wang , Jie Zhou

Emotion perception and adaptive expression are fundamental capabilities in human-agent interaction. While recent advances in speech emotion captioning (SEC) have improved fine-grained emotional modeling, existing systems remain limited to…

Computation and Language · Computer Science 2026-04-30 Shuhao Xu , Yifan Hu , Jingjing Wu , Zhihao Du , Zheng Lian , Rui Liu

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…

Computation and Language · Computer Science 2025-07-11 Yuanchen Shi , Longyin Zhang , Fang Kong

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Emotions play a critical role in our everyday lives by altering how we perceive, process and respond to our environment. Affective computing aims to instill in computers the ability to detect and act on the emotions of human actors. A core…

Computation and Language · Computer Science 2020-08-31 Connor T. Heaton , David M. Schwartz

Empathetic speech dialogue requires not only understanding linguistic content but also perceiving rich paralinguistic information such as prosody, tone, and emotional intensity for affective understandings. Existing speech-to-speech large…

Audio and Speech Processing · Electrical Eng. & Systems 2026-01-26 Zhuoyue Gao , Xiaohui Wang , Xiaocui Yang , Wen Zhang , Daling Wang , Shi Feng , Yifei Zhang

End-to-end task-oriented dialog models have achieved promising performance on collaborative tasks where users willingly coordinate with the system to complete a given task. While in non-collaborative settings, for example, negotiation and…

Computation and Language · Computer Science 2019-12-02 Yu Li , Kun Qian , Weiyan Shi , Zhou Yu

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Emotion Recognition in Conversation (ERC) is a more challenging task than conventional text emotion recognition. It can be regarded as a personalized and interactive emotion recognition task, which is supposed to consider not only the…

Computation and Language · Computer Science 2021-01-01 Jiangnan Li , Zheng Lin , Peng Fu , Qingyi Si , Weiping Wang

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…

Computation and Language · Computer Science 2024-03-21 Huachuan Qiu , Anqi Li , Lizhi Ma , Zhenzhong Lan

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

Computation and Language · Computer Science 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based…

Computation and Language · Computer Science 2025-01-03 Kilichbek Haydarov , Xiaoqian Shen , Avinash Madasu , Mahmoud Salem , Li-Jia Li , Gamaleldin Elsayed , Mohamed Elhoseiny

This study focuses on emotion-sensitive spoken dialogue in human-machine speech interaction. With the advancement of Large Language Models (LLMs), dialogue systems can handle multimodal data, including audio. Recent models have enhanced the…

Sound · Computer Science 2024-07-30 Hongfei Xue , Yuhao Liang , Bingshen Mu , Shiliang Zhang , Mengzhe Chen , Qian Chen , Lei Xie

The purpose of emotion recognition in conversation (ERC) is to identify the emotion category of an utterance based on contextual information. Previous ERC methods relied on simple connections for cross-modal fusion and ignored the…

Computation and Language · Computer Science 2024-05-29 Haoxiang Shi , Xulong Zhang , Ning Cheng , Yong Zhang , Jun Yu , Jing Xiao , Jianzong Wang

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu
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