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Related papers: RevCore: Review-augmented Conversational Recommend…

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This paper introduces a novel dataset REGEN (Reviews Enhanced with GEnerative Narratives), designed to benchmark the conversational capabilities of recommender Large Language Models (LLMs), addressing the limitations of existing datasets…

We propose RecSim, a configurable platform for authoring simulation environments for recommender systems (RSs) that naturally supports sequential interaction with users. RecSim allows the creation of new environments that reflect particular…

Machine Learning · Computer Science 2019-09-27 Eugene Ie , Chih-wei Hsu , Martin Mladenov , Vihan Jain , Sanmit Narvekar , Jing Wang , Rui Wu , Craig Boutilier

Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

Information Retrieval · Computer Science 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

Multimodal recommender systems leverage diverse data sources, such as user interactions, content features, and contextual information, to address challenges like cold-start and data sparsity. However, existing methods often suffer from one…

Information Retrieval · Computer Science 2026-02-24 Adamya Shyam , Venkateswara Rao Kagita , Bharti Rana , Vikas Kumar

This paper addresses two persistent challenges in sequential recommendation: (i) evidence insufficiency-cold-start sparsity together with noisy, length-varying item texts; and (ii) opaque modeling of dynamic, multi-faceted intents across…

Information Retrieval · Computer Science 2026-04-29 Yuchen Miao , Mingxuan Cui , Yitong Zhu , Yu Wang , Siyang Xu

The users often have many product-related questions before they make a purchase decision in E-commerce. However, it is often time-consuming to examine each user review to identify the desired information. In this paper, we propose a novel…

Computation and Language · Computer Science 2019-05-07 Shiqian Chen , Chenliang Li , Feng Ji , Wei Zhou , Haiqing Chen

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Recommender systems perform well for popular items and users with ample interactions (likes, ratings etc.). This work addresses the difficult and underexplored case of users who have very sparse interactions but post informative review…

Information Retrieval · Computer Science 2025-02-28 Ghazaleh Haratinezhad Torbati , Anna Tigunova , Andrew Yates , Gerhard Weikum

Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input.…

Computation and Language · Computer Science 2024-06-11 Minjin Kim , Minju Kim , Hana Kim , Beong-woo Kwak , Soyeon Chun , Hyunseo Kim , SeongKu Kang , Youngjae Yu , Jinyoung Yeo , Dongha Lee

Using reviews to learn user and item representations is important for recommender system. Current review based methods can be divided into two categories: (1) the Convolution Neural Network (CNN) based models that extract n-gram features…

Information Retrieval · Computer Science 2020-11-30 Hansi Zeng , Qingyao Ai

Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…

Artificial Intelligence · Computer Science 2025-11-12 Zhenye Yang , Jinpeng Chen , Huan Li , Xiongnan Jin , Xuanyang Li , Junwei Zhang , Hongbo Gao , Kaimin Wei , Senzhang Wang

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

Learning effective latent representations for users and items is the cornerstone of recommender systems. Traditional approaches rely on user-item interaction data to map users and items into a shared latent space, but the sparsity of…

Information Retrieval · Computer Science 2025-04-24 Hoang V. Dong , Yuan Fang , Hady W. Lauw

As AI chatbots gain adoption in clinical medicine, developing effective frameworks for complex, emerging diseases presents significant challenges. We developed and evaluated six Retrieval-Augmented Generation (RAG) corpus configurations for…

Artificial Intelligence · Computer Science 2025-10-20 Philip DiGiacomo , Haoyang Wang , Jinrui Fang , Yan Leng , W Michael Brode , Ying Ding

Conversational question answering (ConvQA) tackles sequential information needs where contexts in follow-up questions are left implicit. Current ConvQA systems operate over homogeneous sources of information: either a knowledge base (KB),…

Information Retrieval · Computer Science 2023-07-03 Philipp Christmann , Rishiraj Saha Roy , Gerhard Weikum

Existing recommendation systems have focused on two paradigms: 1- historical user-item interaction-based recommendations and 2- conversational recommendations. Conversational recommendation systems facilitate natural language dialogues…

Computation and Language · Computer Science 2024-05-29 Srijata Maji , Moghis Fereidouni , Vinaik Chhetri , Umar Farooq , A. B. Siddique

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Conversational recommender systems (CRSs) aim to capture user preferences and provide personalized recommendations through multi-round natural language dialogues. However, most existing CRS models mainly focus on dialogue comprehension and…

Information Retrieval · Computer Science 2024-07-09 Yunjia Xi , Weiwen Liu , Jianghao Lin , Bo Chen , Ruiming Tang , Weinan Zhang , Yong Yu