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Retrieval-augmented generation (RAG) improves knowledge-intensive question answering by incorporating external evidence. However, existing RAG methods still suffer from hallucinations and subtle reasoning errors. Recent studies introduce…

Computation and Language · Computer Science 2026-05-29 Wenhan Xiao , Ziwei Zhang , Chuanyue Yu , Xingcheng Fu , Qingyun Sun , Runhua Xu , Jianxin Li

A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have…

Computation and Language · Computer Science 2023-03-02 Yuka Okuda , Katsuhito Sudoh , Seitaro Shinagawa , Satoshi Nakamura

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies…

Computation and Language · Computer Science 2021-09-28 Zujie Liang , Huang Hu , Can Xu , Jian Miao , Yingying He , Yining Chen , Xiubo Geng , Fan Liang , Daxin Jiang

Sequential recommendation demonstrates the capability to recommend items by modeling the sequential behavior of users. Traditional methods typically treat users as sequences of items, overlooking the collaborative relationships among them.…

Information Retrieval · Computer Science 2023-08-15 Sijia Liu , Jiahao Liu , Hansu Gu , Dongsheng Li , Tun Lu , Peng Zhang , Ning Gu

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

Recommender systems play an essential role in the choices people make in domains such as entertainment, shopping, food, news, employment, and education. The machine learning models underlying these recommender systems are often enormously…

Information Retrieval · Computer Science 2023-08-30 Sahil Verma , Ashudeep Singh , Varich Boonsanong , John P. Dickerson , Chirag Shah

Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

Computation and Language · Computer Science 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

Conversational search aims to satisfy users' complex information needs via multiple-turn interactions. The key challenge lies in revealing real users' search intent from the context-dependent queries. Previous studies achieve conversational…

Information Retrieval · Computer Science 2025-11-13 Fengran Mo , Jinghan Zhang , Yuchen Hui , Jia Ao Sun , Zhichao Xu , Zhan Su , Jian-Yun Nie

Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited,…

Information Retrieval · Computer Science 2020-06-01 Jie Zou , Yifan Chen , Evangelos Kanoulas

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item…

Recent models can generate fluent and grammatical synthetic reviews while accurately predicting user ratings. The generated reviews, expressing users' estimated opinions towards related products, are often viewed as natural language…

Computation and Language · Computer Science 2022-09-29 Zhouhang Xie , Sameer Singh , Julian McAuley , Bodhisattwa Prasad Majumder

Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on…

Information Retrieval · Computer Science 2024-10-31 Yiruo Cheng , Kelong Mao , Ziliang Zhao , Guanting Dong , Hongjin Qian , Yongkang Wu , Tetsuya Sakai , Ji-Rong Wen , Zhicheng Dou

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

Information Retrieval · Computer Science 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Existing benchmarks treat multi-turn conversation and reasoning-intensive retrieval separately, yet real-world information seeking requires both. To bridge this gap, we present a benchmark for reasoning-based conversational information…

Information Retrieval · Computer Science 2026-01-12 Mohammed Ali , Abdelrahman Abdallah , Amit Agarwal , Hitesh Laxmichand Patel , Adam Jatowt

Recommender systems are critical for delivering personalized content across digital platforms, and recent advances in Large Language Models (LLMs) offer new opportunities to enhance them with richer world knowledge and explicit reasoning…

Information Retrieval · Computer Science 2026-05-22 Jingtong Gao , Zeyu Song , Chi Lu , Xiaopeng Li , Derong Xu , Maolin Wang , Peng Jiang , Kun Gai , Qingpeng Cai , Xiangyu Zhao

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

Information Retrieval · Computer Science 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

Bundle recommender systems recommend sets of items (e.g., pants, shirt, and shoes) to users, but they often suffer from two issues: significant interaction sparsity and a large output space. In this work, we extend multi-round…

Information Retrieval · Computer Science 2022-07-27 Zhankui He , Handong Zhao , Tong Yu , Sungchul Kim , Fan Du , Julian McAuley

Recommender systems powered by generative models (Gen-RecSys) extend beyond classical item ranking by producing open-ended content, which simultaneously unlocks richer user experiences and introduces new risks. On one hand, these systems…

Information Retrieval · Computer Science 2025-07-11 Yashar Deldjoo , Nikhil Mehta , Maheswaran Sathiamoorthy , Shuai Zhang , Pablo Castells , Julian McAuley
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