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The conversational recommender systems (CRSs) have received extensive attention in recent years. However, most of the existing works focus on various deep learning models, which are largely limited by the requirement of large-scale…

Information Retrieval · Computer Science 2022-03-21 Jun Quan , Ze Wei , Qiang Gan , Jingqi Yao , Jingyi Lu , Yuchen Dong , Yiming Liu , Yi Zeng , Chao Zhang , Yongzhi Li , Huang Hu , Yingying He , Yang Yang , Daxin Jiang

Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

Information Retrieval · Computer Science 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

Driven by advances in Large Language Models (LLMs), integrating them into recommendation tasks has gained interest due to their strong semantic understanding and prompt flexibility. Prior work encoded user-item interactions or metadata into…

Information Retrieval · Computer Science 2025-06-10 Keyu Zhao , Fengli Xu , Yong Li

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

Information Retrieval · Computer Science 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Sequential recommendation aims to predict a user's next action in large-scale recommender systems. While traditional methods often suffer from insufficient information interaction, recent generative recommendation models partially address…

Information Retrieval · Computer Science 2026-02-10 Haibo Xing , Hao Deng , Yucheng Mao , Lingyu Mu , Jinxin Hu , Yi Xu , Hao Zhang , Jiahao Wang , Shizhun Wang , Yu Zhang , Xiaoyi Zeng , Jing Zhang

Large language model (LLM)-based recommender models that bridge users and items through textual prompts for effective semantic reasoning have gained considerable attention. However, few methods consider the underlying rationales behind…

Computation and Language · Computer Science 2025-01-09 Xinfeng Wang , Jin Cui , Yoshimi Suzuki , Fumiyo Fukumoto

Session-based Recommendation (SR) systems have recently achieved considerable success, yet their complex, "black box" nature often obscures why certain recommendations are made. Existing explanation methods struggle to pinpoint truly…

Social and Information Networks · Computer Science 2025-12-02 Han Zhou , Hui Fang , Zhu Sun , Wentao Hu

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Retrieval Augmented Generation (RAG) works as a backbone for interacting with an enterprise's own data via Conversational Question Answering (ConvQA). In a RAG system, a retriever fetches passages from a collection in response to a…

Computation and Language · Computer Science 2024-12-24 Rishiraj Saha Roy , Joel Schlotthauer , Chris Hinze , Andreas Foltyn , Luzian Hahn , Fabian Kuech

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

In a Conversational Image Recommendation task, users can provide natural language feedback on a recommended image item, which leads to an improved recommendation in the next turn. While typical instantiations of this task assume that the…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

In this paper, we propose a novel end-to-end framework called KBRD, which stands for Knowledge-Based Recommender Dialog System. It integrates the recommender system and the dialog generation system. The dialog system can enhance the…

Computation and Language · Computer Science 2019-09-04 Qibin Chen , Junyang Lin , Yichang Zhang , Ming Ding , Yukuo Cen , Hongxia Yang , Jie Tang

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…

Computation and Language · Computer Science 2024-08-01 Xi Wang , Procheta Sen , Ruizhe Li , Emine Yilmaz

Conversational Query Reformulation (CQR) has significantly advanced in addressing the challenges of conversational search, particularly those stemming from the latent user intent and the need for historical context. Recent works aimed to…

Computation and Language · Computer Science 2025-01-06 Yilong Lai , Jialong Wu , Congzhi Zhang , Haowen Sun , Deyu Zhou

Rather than using (proxies of) end user or expert judgment to decide on the ranking of information, this paper asks whether conversations about information quality might offer a feasible and valuable addition for ranking information. We…

Information Retrieval · Computer Science 2022-10-17 Frans van der Sluis

Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product…

Computation and Language · Computer Science 2021-09-14 Liqiang Xiao , Jun Ma2 , Xin Luna Dong , Pascual Martinez-Gomez , Nasser Zalmout , Wei Chen , Tong Zhao , Hao He , Yaohui Jin

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

User evaluations include a significant quantity of information across online platforms. This information source has been neglected by the majority of existing recommendation systems, despite its potential to ease the sparsity issue and…

Information Retrieval · Computer Science 2022-06-24 Aristeidis Karras , Christos Karras

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand…

Computation and Language · Computer Science 2023-04-17 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang , Adnan Mahmood