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Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

Dialogue state tracking (DST) aims at estimating the current dialogue state given all the preceding conversation. For multi-domain DST, the data sparsity problem is a major obstacle due to increased numbers of state candidates and dialogue…

Computation and Language · Computer Science 2020-10-08 Su Zhu , Jieyu Li , Lu Chen , Kai Yu

Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to…

Computation and Language · Computer Science 2022-10-06 Hyunmin Jeon , Gary Geunbae Lee

Dialogue state tracking (DST) is a crucial module in dialogue management. It is usually cast as a supervised training problem, which is not convenient for on-line optimization. In this paper, a novel companion teaching based deep…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiang Zhou , Kai Yu

Tracking dialogue states is an essential topic in task-oriented dialogue systems, which involve filling in the necessary information in pre-defined slots corresponding to a schema. While general pre-trained language models have been shown…

Computation and Language · Computer Science 2023-11-14 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

Collecting and annotating task-oriented dialogues is time-consuming and costly; thus, zero and few shot learning could greatly benefit dialogue state tracking (DST). In this work, we propose an in-context learning (ICL) framework for…

Computation and Language · Computer Science 2022-10-27 Yushi Hu , Chia-Hsuan Lee , Tianbao Xie , Tao Yu , Noah A. Smith , Mari Ostendorf

The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…

Computation and Language · Computer Science 2023-03-20 A. Coca , B. H. Tseng , W. Lin , B. Byrne

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the…

Computation and Language · Computer Science 2020-05-05 Sungdong Kim , Sohee Yang , Gyuwan Kim , Sang-Woo Lee

Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that…

Computation and Language · Computer Science 2023-01-19 Hyungtak Choi , Hyeonmok Ko , Gurpreet Kaur , Lohith Ravuru , Kiranmayi Gandikota , Manisha Jhawar , Simma Dharani , Pranamya Patil

Curriculum Learning (CL) is a technique of training models via ranking examples in a typically increasing difficulty trend with the aim of accelerating convergence and improving generalisability. Current approaches for Natural Language…

Computation and Language · Computer Science 2022-11-28 Fenia Christopoulou , Gerasimos Lampouras , Ignacio Iacobacci

In task-oriented multi-turn dialogue systems, dialogue state refers to a compact representation of the user goal in the context of dialogue history. Dialogue state tracking (DST) is to estimate the dialogue state at each turn. Due to the…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Yanbin Zhao , Su Zhu , Kai Yu

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

Reinforcement learning has been applied to train the dialog systems in many works. Previous approaches divide the dialog system into multiple modules including DST (dialog state tracking) and DP (dialog policy), and train these modules…

Computation and Language · Computer Science 2023-05-10 Sai Zhang , Yuwei Hu , Xiaojie Wang , Caixia Yuan

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Computation and Language · Computer Science 2021-05-07 Ye Zhang , Yuan Cao , Mahdis Mahdieh , Jeffrey Zhao , Yonghui Wu

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu
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