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Existing dialogue state tracking (DST) models require plenty of labeled data. However, collecting high-quality labels is costly, especially when the number of domains increases. In this paper, we address a practical DST problem that is…

Computation and Language · Computer Science 2020-10-28 Chien-Sheng Wu , Steven Hoi , Caiming Xiong

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing…

Computation and Language · Computer Science 2020-04-14 Shuyang Gao , Sanchit Agarwal , Tagyoung Chung , Di Jin , Dilek Hakkani-Tur

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

There has been significant interest in zero and few-shot learning for dialogue state tracking (DST) due to the high cost of collecting and annotating task-oriented dialogues. Recent work has demonstrated that in-context learning requires…

Computation and Language · Computer Science 2023-07-06 Brendan King , Jeffrey Flanigan

Prompt-based methods with large pre-trained language models (PLMs) have shown impressive unaided performance across many NLP tasks. These models improve even further with the addition of a few labeled in-context exemplars to guide output…

Computation and Language · Computer Science 2023-02-14 Derek Chen , Kun Qian , Zhou Yu

Dialogue State Tracking (DST) is critical for comprehensively interpreting user and system utterances, thereby forming the cornerstone of efficient dialogue systems. Despite past research efforts focused on enhancing DST performance through…

Computation and Language · Computer Science 2023-07-25 Yukyung Lee , Takyoung Kim , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large…

Computation and Language · Computer Science 2023-09-19 Sarkar Snigdha Sarathi Das , Chirag Shah , Mengting Wan , Jennifer Neville , Longqi Yang , Reid Andersen , Georg Buscher , Tara Safavi

Dialogue State Tracking (DST) forms a core component of automated chatbot based systems designed for specific goals like hotel, taxi reservation, tourist information, etc. With the increasing need to deploy such systems in new domains,…

Computation and Language · Computer Science 2021-04-06 Saket Dingliwal , Bill Gao , Sanchit Agarwal , Chien-Wei Lin , Tagyoung Chung , Dilek Hakkani-Tur

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Computation and Language · Computer Science 2024-05-24 Cheng Niu , Xingguang Wang , Xuxin Cheng , Juntong Song , Tong Zhang

We present our work on Track 4 in the Dialogue System Technology Challenges 8 (DSTC8). The DSTC8-Track 4 aims to perform dialogue state tracking (DST) under the zero-shot settings, in which the model needs to generalize on unseen service…

Computation and Language · Computer Science 2020-02-04 Yu-Ping Ruan , Zhen-Hua Ling , Jia-Chen Gu , Quan Liu

Curriculum learning (CL) is a training strategy that trains a machine learning model from easier data to harder data, which imitates the meaningful learning order in human curricula. As an easy-to-use plug-in, the CL strategy has…

Machine Learning · Computer Science 2021-03-26 Xin Wang , Yudong Chen , Wenwu Zhu

This paper is concerned with dialogue state tracking (DST) in a task-oriented dialogue system. Building a DST module that is highly effective is still a challenging issue, although significant progresses have been made recently. This paper…

Computation and Language · Computer Science 2021-06-01 Yue Feng , Yang Wang , Hang Li

Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…

Artificial Intelligence · Computer Science 2020-06-04 Lizi Liao , Yunshan Ma , Wenqiang Lei , Tat-Seng Chua

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants,…

Computation and Language · Computer Science 2020-02-05 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Dialog State Tracking (DST) is one of the most crucial modules for goal-oriented dialogue systems. In this paper, we introduce FastSGT (Fast Schema Guided Tracker), a fast and robust BERT-based model for state tracking in goal-oriented…

Machine Learning · Computer Science 2020-08-31 Vahid Noroozi , Yang Zhang , Evelina Bakhturina , Tomasz Kornuta

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

Computation and Language · Computer Science 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has…

Computation and Language · Computer Science 2023-10-24 Yujie Feng , Zexin Lu , Bo Liu , Liming Zhan , Xiao-Ming Wu

Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for…

Computation and Language · Computer Science 2021-05-18 Yang Zhang , Vahid Noroozi , Evelina Bakhturina , Boris Ginsburg

We tackle the Dialogue Belief State Tracking(DST) problem of task-oriented conversational systems. Recent approaches to this problem leveraging Transformer-based models have yielded great results. However, training these models is…

Computation and Language · Computer Science 2022-04-19 Debjoy Saha , Bishal Santra , Pawan Goyal

We propose a learning approach for turn-level spoken language understanding, which facilitates a user to speak one or more utterances compositionally in a turn for completing a task (e.g., voice ordering). A typical pipelined approach for…

Computation and Language · Computer Science 2019-06-12 Hao Lang , Wen Wang