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Related papers: A Multilingual African Embedding for FAQ Chatbots

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Africa is home to over one-third of the world's languages, yet remains underrepresented in AI research. We introduce Afri-MCQA, the first Multilingual Cultural Question-Answering benchmark covering 7.5k Q&A pairs across 15 African languages…

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

Human-Computer Interaction · Computer Science 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

Recent advancements in technology have necessitated a paradigm shift in the people use technology necessitating a new research field called Human-Machine collaboration. ChatGPT, an Artificial intelligence (AI) assistive technology, has…

Human-Computer Interaction · Computer Science 2023-10-24 Munachimso Blessing Oguine , Chidera Godsfavor Oguine , Kanyifeechukwu Jane Oguine

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

In disaster scenarios, effective communication is crucial, yet language barriers often hinder timely and accurate information dissemination, exacerbating vulnerabilities and complicating response efforts. This paper presents a novel,…

Human-Computer Interaction · Computer Science 2024-11-15 Majid Behravan , Elham Mohammadrezaei , Mohamed Azab , Denis Gracanin

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Social and Information Networks · Computer Science 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath

As language and speech technologies become more advanced, the lack of fundamental digital resources for African languages, such as data, spell checkers and Part of Speech taggers, means that the digital divide between these languages and…

Computation and Language · Computer Science 2020-07-24 Kathleen Siminyu , Sackey Freshia , Jade Abbott , Vukosi Marivate

African languages remain underrepresented in natural language processing (NLP), with most corpora limited to formal registers that fail to capture the vibrancy of everyday communication. This work addresses this gap for Shona, a Bantu…

Computation and Language · Computer Science 2025-09-19 Happymore Masoka

This paper investigates the use of artificial intelligence chatbots for patient-specific question answering (QA) from clinical notes using several large language model (LLM) based systems: ChatGPT (versions 3.5 and 4), Google Bard, and…

Computation and Language · Computer Science 2023-06-06 Alaleh Hamidi , Kirk Roberts

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Large language models (LLMs) have emerged as powerful machine-learning systems capable of handling a myriad of tasks. Tuned versions of these systems have been turned into chatbots that can respond to user queries on a vast diversity of…

Computation and Language · Computer Science 2024-08-16 Kevin G. Yager

Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…

Computation and Language · Computer Science 2018-07-25 Satoshi Akasaki , Nobuhiro Kaji

Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…

Human-Computer Interaction · Computer Science 2022-08-24 Sagina Athikkal , John Jenq

This research presents the implementation of a Sharia-compliant chatbot as an interactive medium for consulting Islamic questions, leveraging Reinforcement Learning (Q-Learning) integrated with Sentence-Transformers for semantic embedding…

To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…

Computation and Language · Computer Science 2018-02-19 Guozhen An , Mehrnoosh Shafiee , Davood Shamsi

The proliferation of assistive chatbots offering efficient, personalized communication has driven widespread over-reliance on them for decision-making, information-seeking and everyday tasks. This dependence was found to have adverse…

Human-Computer Interaction · Computer Science 2025-11-10 Hala Sheta

Valuable decisions and highly prioritized analysis now depend on applications such as facial biometrics, social media photo tagging, and human robots interactions. However, the ability to successfully deploy such applications is based on…

Computer Vision and Pattern Recognition · Computer Science 2026-05-29 Martha Teiko Teye , Yaw Marfo Missah , Emmanuel Ahene , Twum Frimpong , Auxane Boch