Related papers: A Multilingual African Embedding for FAQ Chatbots
In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…
The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…
This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…
Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…
The proliferation of automated conversational systems such as chatbots, spoken-dialogue systems, and smart speakers, has significantly impacted modern digital life. However, these systems are primarily designed to provide answers to…
Recent advances in the pre-training of language models leverage large-scale datasets to create multilingual models. However, low-resource languages are mostly left out in these datasets. This is primarily because many widely spoken…
This work presents a novel architecture for context-aware interactions within smart environments, leveraging Large Language Models (LLMs) to enhance user experiences. Our system integrates user location data obtained through UWB tags and…
Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…
This work presents an audio-visual interactive chatbot (AVIN-Chat) system that allows users to have face-to-face conversations with 3D avatars in real-time. Compared to the previous chatbot services, which provide text-only or speech-only…
Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…
E-health technologies have the potential to provide scalable and accessible interventions for youth mental health. As part of a developing an ecosystem of e-screening and e-therapy tools for New Zealand young people, a dialog agent,…
For easier communication, posting, or commenting on each others posts, people use their dialects. In Africa, various languages and dialects exist. However, they are still underrepresented and not fully exploited for analytical studies and…
Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…
Customer service is the lifeblood of any business. Excellent customer service not only generates return business but also creates new customers. Looking at the demanding market to provide a 24/7 service to customers, many organisations are…
We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…
Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…
In this paper, we describe the development of a communication support system that detects erroneous translations to facilitate crosslingual communications due to the limitations of current machine chat translation methods. We trained an…
Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…
LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…
This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…