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Clarification is increasingly becoming a vital factor in various topics of information retrieval, such as conversational search and modern Web search engines. Prompting the user for clarification in a search session can be very beneficial…

Information Retrieval · Computer Science 2021-02-09 Ivan Sekulić , Mohammad Aliannejadi , Fabio Crestani

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…

Information Retrieval · Computer Science 2020-06-02 Hamed Zamani , Bhaskar Mitra , Everest Chen , Gord Lueck , Fernando Diaz , Paul N. Bennett , Nick Craswell , Susan T. Dumais

Recent research on conversational search highlights the importance of mixed-initiative in conversations. To enable mixed-initiative, the system should be able to ask clarifying questions to the user. However, the ability of the underlying…

Information Retrieval · Computer Science 2020-08-12 Antonios Minas Krasakis , Mohammad Aliannejadi , Nikos Voskarides , Evangelos Kanoulas

Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…

Information Retrieval · Computer Science 2026-02-03 Hossein A. Rahmani , Xi Wang , Mohammad Aliannejadi , Mohammadmehdi Naghiaei , Emine Yilmaz

The effectiveness of clarification question models in engaging users within search systems is currently constrained, casting doubt on their overall usefulness. To improve the performance of these models, it is crucial to employ assessment…

Information Retrieval · Computer Science 2024-03-15 Leila Tavakoli , Johanne R. Trippas , Hamed Zamani , Falk Scholer , Mark Sanderson

Inquiry is fundamental to communication, and machines cannot effectively collaborate with humans unless they can ask questions. In this work, we build a neural network model for the task of ranking clarification questions. Our model is…

Computation and Language · Computer Science 2018-06-14 Sudha Rao , Hal Daumé

Given a natural language query, teaching machines to ask clarifying questions is of immense utility in practical natural language processing systems. Such interactions could help in filling information gaps for better machine comprehension…

Machine Learning · Computer Science 2020-08-19 Vaibhav Kumar , Vikas Raunak , Jamie Callan

Search clarification has recently attracted much attention due to its applications in search engines. It has also been recognized as a major component in conversational information seeking systems. Despite its importance, the research…

Information Retrieval · Computer Science 2020-06-19 Hamed Zamani , Gord Lueck , Everest Chen , Rodolfo Quispe , Flint Luu , Nick Craswell

While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is…

Information Retrieval · Computer Science 2024-01-23 Ivan Sekulić , Weronika Łajewska , Krisztian Balog , Fabio Crestani

Many online platforms predominantly rank items by predicted user engagement. We believe that there is much unrealized potential in including non-engagement signals, which can improve outcomes both for platforms and for society as a whole.…

Social and Information Networks · Computer Science 2024-02-13 Tom Cunningham , Sana Pandey , Leif Sigerson , Jonathan Stray , Jeff Allen , Bonnie Barrilleaux , Ravi Iyer , Smitha Milli , Mohit Kothari , Behnam Rezaei

Despite recent progress on conversational systems, they still do not perform smoothly and coherently when faced with ambiguous requests. When questions are unclear, conversational systems should have the ability to ask clarifying questions,…

Information Retrieval · Computer Science 2022-08-10 Negar Arabzadeh , Mahsa Seifikar , Charles L. A. Clarke

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…

Information Retrieval · Computer Science 2020-08-04 Jie Zou , Evangelos Kanoulas , Yiqun Liu

Users often need to look through multiple search result pages or reformulate queries when they have complex information-seeking needs. Conversational search systems make it possible to improve user satisfaction by asking questions to…

Information Retrieval · Computer Science 2021-07-14 Keping Bi , Qingyao Ai , W. Bruce Croft

When users initiate search sessions, their queries are often unclear or might lack of context; this resulting in inefficient document ranking. Multiple approaches have been proposed by the Information Retrieval community to add context and…

Information Retrieval · Computer Science 2022-06-01 Pierre Erbacher , Ludovic Denoyer , Laure Soulier

This study is the first attempt to explore the impact of clarification question modality on user preference in search engines. We introduce the multi-modal search clarification dataset, MIMICS-MM, containing clarification questions with…

Human-Computer Interaction · Computer Science 2024-07-08 Leila Tavakoli , Giovanni Castiglia , Federica Calo , Yashar Deldjoo , Hamed Zamani , Johanne R. Trippas

Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…

Information Retrieval · Computer Science 2020-03-27 Julian Risch , Ralf Krestel

In conversational search, agents can interact with users by asking clarifying questions to increase their chance to find better results. Many recent works and shared tasks in both NLP and IR communities have focused on identifying the need…

Information Retrieval · Computer Science 2022-01-04 Zhenduo Wang , Qingyao Ai

Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…

Information Retrieval · Computer Science 2019-09-17 Qingyao Ai , Yongfeng Zhang , Keping Bi , W. Bruce Croft

Context: Recent research indicates that Web queries written by software developers are not very successful in retrieving relevant results, performing measurably worse compared to general purpose Web queries. Most approaches up to this point…

Software Engineering · Computer Science 2022-07-27 Mia Mohammad Imran , Kostadin Damevski
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