English

Learning to Ask Good Questions: Ranking Clarification Questions using Neural Expected Value of Perfect Information

Computation and Language 2018-06-14 v2

Abstract

Inquiry is fundamental to communication, and machines cannot effectively collaborate with humans unless they can ask questions. In this work, we build a neural network model for the task of ranking clarification questions. Our model is inspired by the idea of expected value of perfect information: a good question is one whose expected answer will be useful. We study this problem using data from StackExchange, a plentiful online resource in which people routinely ask clarifying questions to posts so that they can better offer assistance to the original poster. We create a dataset of clarification questions consisting of ~77K posts paired with a clarification question (and answer) from three domains of StackExchange: askubuntu, unix and superuser. We evaluate our model on 500 samples of this dataset against expert human judgments and demonstrate significant improvements over controlled baselines.

Keywords

Cite

@article{arxiv.1805.04655,
  title  = {Learning to Ask Good Questions: Ranking Clarification Questions using Neural Expected Value of Perfect Information},
  author = {Sudha Rao and Hal Daumé},
  journal= {arXiv preprint arXiv:1805.04655},
  year   = {2018}
}