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We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…
Many information access systems operationalize their results in terms of rankings, which are then displayed to users in various ranking layouts such as linear lists or grids. User interaction with a retrieved item is highly dependent on the…
Providing accurate predictions is challenging for machine learning algorithms when the number of features is larger than the number of samples in the data. Prior knowledge can improve machine learning models by indicating relevant variables…
Traditional machine-learned ranking systems for web search are often trained to capture stationary relevance of documents to queries, which has limited ability to track non-stationary user intention in a timely manner. In recency search,…
An effective ranking model usually requires a large amount of training data to learn the relevance between documents and queries. User clicks are often used as training data since they can indicate relevance and are cheap to collect, but…
Existing neural relevance models do not give enough consideration for query and item context information which diversifies the search results to adapt for personal preference. To bridge this gap, this paper presents a neural learning…
This research draws upon cognitive psychology and information systems studies to anticipate user engagement and decision-making on digital platforms. By employing natural language processing (NLP) techniques and insights from cognitive bias…
The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…
Large Language Models (LLMs) have made it possible for recommendation systems to interact with users in open-ended conversational interfaces. In order to personalize LLM responses, it is crucial to elicit user preferences, especially when…
These days, due to the increasing amount of information generated on the web, most web service providers try to personalize their services. Users also interact with web-based systems in multiple ways and state their interests and…
User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…
This study considers the extent to which users with the same query agree as to what is relevant, and how what is considered relevant may translate into a retrieval algorithm and results display. To combine user perceptions of relevance with…
Common difficulties like the cold-start problem and a lack of sufficient information about users due to their limited interactions have been major challenges for most recommender systems (RS). To overcome these challenges and many similar…
The task of session search focuses on using interaction data to improve relevance for the user's next query at the session level. In this paper, we formulate session search as a personalization task under the framework of learning to rank.…
Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…
Artificial Intelligence models are increasingly used in manufacturing to inform decision-making. Responsible decision-making requires accurate forecasts and an understanding of the models' behavior. Furthermore, the insights into models'…
Large language models are often ranked according to their level of alignment with human preferences -- a model is better than other models if its outputs are more frequently preferred by humans. One of the popular ways to elicit human…
Context information in search sessions has proven to be useful for capturing user search intent. Existing studies explored user behavior sequences in sessions in different ways to enhance query suggestion or document ranking. However, a…
There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…
Predicting user behaviour on a website is a difficult task, which requires the integration of multiple sources of information, such as geo-location, user profile or web surfing history. In this paper we tackle the problem of predicting the…