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Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…

Artificial Intelligence · Computer Science 2021-09-21 Sumaia Mohammed AL-Ghuribi , Shahrul Azman Mohd Noah

Code review is widely known as one of the best practices for software quality assurance in software development. In a typical code review process, reviewers check the code committed by developers to ensure the quality of the code, during…

Software Engineering · Computer Science 2024-04-05 Beiqi Zhang , Liming Fu , Peng Liang , Jiaxin Yu , Chong Wang

Large-scale distributed projects are typically the results of collective efforts performed by multiple developers, each one having a different personality. The study of developers' personalities has the potential of explaining their'…

Software Engineering · Computer Science 2021-07-30 Fabio Calefato , Giuseppe Iaffaldano , Filippo Lanubile , Bogdan Vasilescu

The elicitation of end-users' human values - such as freedom, honesty, transparency, etc. - is important in the development of software systems. We carried out two preliminary Q-studies to understand (a) the general human value opinion…

Software Engineering · Computer Science 2021-10-06 Humphrey Obie , Mojtaba Shahin , John Grundy , Burak Turhan , Li Li , Waqar Hussain , Jon Whittle

Question-and-answer platforms such as Stack Overflow are an important way for software developers to share and retrieve knowledge. However, reusing poorly understood code can lead to serious problems, such as bugs or security…

Software Engineering · Computer Science 2025-09-16 Kathrin Figl , Maria Kirchner , Sebastian Baltes , Michael Felderer

Open Source Software projects add labels to open issues to help contributors choose tasks. However, manually labeling issues is time-consuming and error-prone. Current automatic approaches for creating labels are mostly limited to…

Software Engineering · Computer Science 2024-01-24 Fabio Santos , Igor Wiese , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma , Marco Gerosa

Improved software discovery is a prerequisite for greater software reuse: after all, if someone cannot find software for a particular task, they cannot reuse it. Understanding people's approaches and preferences when they look for software…

Computers and Society · Computer Science 2018-05-30 Michael Hucka , Matthew J. Graham

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

Human-Computer Interaction · Computer Science 2020-02-05 Malin Eiband , Sarah Theres Völkel , Daniel Buschek , Sophia Cook , Heinrich Hussmann

Personas are commonly used in software projects to gain a better understanding of end-users' needs. However, there is a limited understanding of their usage and effectiveness in practice. This paper presents the results of a two-step…

Software Engineering · Computer Science 2024-03-26 Yi Wang , Chetan Arora , Xiao Liu , Thuong Hoang , Vasudha Malhotra , Ben Cheng , John Grundy

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Background: As most of the software development organizations are male-dominated, female developers encountering various negative workplace experiences reported feeling like they "do not belong". Exposures to discriminatory expletives or…

Computers and Society · Computer Science 2018-12-14 Rajshakhar Paul , Amiangshu Bosu , Kazi Zakia Sultana

Artificial Intelligence (AI) is reshaping how developers adopt software engineering practices, yet the multi-dimensional nature of developer-AI interaction remains under-explored. Prior studies have primarily examined dimensions observable…

Software Engineering · Computer Science 2026-05-01 Yinan Wu , Ze Shi Li , Kathryn Thomasset Stolee , Bowen Xu

Context. The last several years saw the emergence of AI assistants for code - multi-purpose AI-based helpers in software engineering. As they become omnipresent in all aspects of software development, it becomes critical to understand their…

Software Engineering · Computer Science 2024-11-08 Agnia Sergeyuk , Yaroslav Golubev , Timofey Bryksin , Iftekhar Ahmed

Usable and secure authentication on the web and beyond is mission-critical. While password-based authentication is still widespread, users have trouble dealing with potentially hundreds of online accounts and their passwords. Alternatives…

Cryptography and Security · Computer Science 2023-11-28 Jan H. Klemmer , Marco Gutfleisch , Christian Stransky , Yasemin Acar , M. Angela Sasse , Sascha Fahl

The whole world is changed rapidly and using the current technologies Internet becomes an essential need for everyone. Web is used in every field. Most of the people use web for a common purpose like online shopping, chatting etc. During an…

Information Retrieval · Computer Science 2014-08-19 Richa Sharma , Shweta Nigam , Rekha Jain

OpenAPI indicates a behavior where producers offer Application Programming Interfaces (APIs) to help end-users access their data, resources, and services. Generally, API has many parameters that need to be entered. However, it is…

Software Engineering · Computer Science 2023-04-14 Shujun Wang , Yongqiang Tian , Dengcheng He

Understanding the behaviour of a system's API can be hard. Giving users access to relevant examples of how an API behaves has been shown to make this easier for them. In addition, such examples can be used to verify expected behaviour or…

Software Engineering · Computer Science 2023-08-30 Stefan Karlsson , John Hughes , Robbert Jongeling , Adnan Causevic , Daniel Sundmark

Motivation: Code understandability is crucial in software development, as developers spend 58% to 70% of their time reading source code. Improving it can improve productivity and reduce maintenance costs. Problem: Experimental studies often…

Software Engineering · Computer Science 2024-11-13 Delano Oliveira , Reydne Santos , Benedito de Oliveira , Martin Monperrus , Fernando Castor , Fernanda Madeiral

Artificial Intelligence (AI) chatbots are increasingly used for emotional, creative, and social support, leading to sustained and routine user interaction with these systems. As these applications evolve through frequent version updates,…

Human-Computer Interaction · Computer Science 2026-04-10 Sirajam Munira , Lydia Manikonda