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Software bots, extensively adopted by Open Source Software (OSS) projects, support developers across several activities, from automating predefined tasks to generating code that aids software engineers. However, with the growing prominence…

Software Engineering · Computer Science 2024-11-15 Danyellias Vaz de Lima Manso , Valdemar Vicente Graciano Neto , Mohamad Kassab

Software development activity has reached a high degree of complexity, guided by the heterogeneity of the components, data sources, and tasks. The proliferation of open-source software (OSS) repositories has stressed the need to reuse…

Software Engineering · Computer Science 2021-02-16 Phuong T. Nguyen , Juri Di Rocco , Claudio Di Sipio , Davide Di Ruscio , Massimiliano Di Penta

The progress in generative AI has fueled AI-powered tools like co-pilots and assistants to provision better guidance, particularly during data analysis. However, research on guidance has not yet examined the perceived efficacy of the source…

Human-Computer Interaction · Computer Science 2025-02-04 Arpit Narechania , Alex Endert , Atanu R Sinha

In reaction to growing concerns about the potential harms of artificial intelligence (AI), societies have begun to demand more transparency about how AI models and systems are created and used. To address these concerns, several efforts…

Computers and Society · Computer Science 2024-03-13 David Piorkowski , John Richards , Michael Hind

This paper aims to explore fundamental questions in the era when AI coding assistants like GitHub Copilot are widely adopted: what do developers truly value and criticize in AI coding assistants, and what does this reveal about their needs…

Software Engineering · Computer Science 2025-08-19 Yunbo Lyu , Zhou Yang , Jieke Shi , Jianming Chang , Yue Liu , David Lo

Assessing code comment quality is known to be a difficult problem. A number of coding style guidelines have been created with the aim to encourage writing of informative, readable, and consistent comments. However, it is not clear from the…

Software Engineering · Computer Science 2023-04-26 Pooja Rani , Suada Abukar , Nataliia Stulova , Alexandre Bergel , Oscar Nierstrasz

Explanatory information helps users to evaluate the suggestions offered by AI-driven decision support systems. With large language models, adjusting explanation expressions has become much easier. However, how these expressions influence…

Human-Computer Interaction · Computer Science 2025-02-28 Ayano Okoso , Mingzhe Yang , Yukino Baba

Recommendation systems are widely used in web services, such as social networks and e-commerce platforms, to serve personalized content to the users and, thus, enhance their experience. While personalization assists users in navigating…

Social and Information Networks · Computer Science 2023-12-08 Nicolas Lanzetti , Florian Dörfler , Nicolò Pagan

App stores are highly competitive markets, sometimes offering dozens of apps for a single use case. Unexpected app changes such as a feature removal might incite even loyal users to explore alternative apps. Sentiment analysis tools can…

Software Engineering · Computer Science 2019-06-18 Daniel Martens , Walid Maalej

Generative AI is reshaping software work, yet we lack clear guidance on where developers most need support and how to design it responsibly. We report a large-scale, mixed-methods study of N=860 developers examining where, why, and how they…

Software Engineering · Computer Science 2026-01-05 Rudrajit Choudhuri , Carmen Badea , Christian Bird , Jenna Butler , Rob DeLine , Brian Houck

Enterprises are always on the lookout for tools that analyze end-users perspectives on their products. In particular, app reviews have been assessed as useful for guiding improvement efforts and software evolution, however, developers find…

Software Engineering · Computer Science 2019-07-25 Saurabh Malgaonkar , Chan Won Lee , Sherlock A. Licorish , Bastin Tony Roy Savarimuthu , Amjed Tahir

As artificial intelligence (AI) tools become increasingly embedded in software development workflows, questions persist about their true impact on developer productivity and experience. This paper presents findings from a mixed-methods…

Human-Computer Interaction · Computer Science 2025-08-04 Brian Houck , Travis Lowdermilk , Cody Beyer , Steven Clarke , Ben Hanrahan

Web APIs provide a systematic and extensible approach for application-to-application interaction. A large number of mobile applications makes use of web APIs to integrate services into apps. Each Web API's evolution pace is determined by…

Software Engineering · Computer Science 2014-07-17 Tiago Espinha , Andy Zaidman , Hans-Gerhard Gross

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Context: Pull-based development model is widely used in open source, leading the trends in distributed software development. One aspect which has garnered significant attention is studies on pull request decision - identifying factors for…

Software Engineering · Computer Science 2021-05-31 Xunhui Zhang , Yue Yu , Georgios Gousios , Ayushi Rastogi

Developers play a central role in determining how machine learning systems are explained in practice, yet they are rarely trained to design explanations for non-technical audiences. Despite this, transparency and explainability requirements…

Human-Computer Interaction · Computer Science 2026-01-19 Nadia Nahar , Zahra Abba Omar , Jacob Tjaden , Inès M. Gilles , Fikir Mekonnen , Erica Okeh , Jane Hsieh , Christian Kästner , Alka Menon

Requirements are elicited from the customer and other stakeholders through an iterative process of interviews, prototyping, and other interactive sessions. Then, requirements can be further extended, based on the analysis of the features of…

Software Engineering · Computer Science 2022-08-02 Alessio Ferrari , Paola Spoletini , Sourav Debnath

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Software testing plays a crucial role in the contribution process of open-source projects. For example, contributions introducing new features are expected to include tests, and contributions with tests are more likely to be accepted.…

Software Engineering · Computer Science 2026-02-04 Bruna Falcucci , Felipe Gomide , Andre Hora