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The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…

General Economics · Economics 2024-04-30 Shawn Berry

Large Language Models have become an integral part of new intelligent and interactive writing assistants. Many are offered commercially with a chatbot-like UI, such as ChatGPT, and provide little information about their inner workings. This…

Human-Computer Interaction · Computer Science 2024-04-16 Karim Benharrak , Tim Zindulka , Daniel Buschek

Across scholarly communities, manuscripts face similar evaluative rituals: editors invite experts to privately assess submissions through formal peer reviews. This closed, loosely structured, and publisher-mediated process is now being…

Digital Libraries · Computer Science 2026-04-21 Jay Patel , Joel Chan

Online review systems are the primary means through which many businesses seek to build the brand and spread their messages. Prior research studying the effects of online reviews has been mainly focused on a single numerical cause, e.g.,…

Machine Learning · Computer Science 2022-04-18 Lu Cheng , Ruocheng Guo , Kasim Selcuk Candan , Huan Liu

The criminal underground is populated with forum marketplaces where, allegedly, cybercriminals share and trade knowledge, skills, and cybercrime products. However, it is still unclear whether all marketplaces matter the same in the overall…

Cryptography and Security · Computer Science 2023-06-14 Michele Campobasso , Radu Rădulescu , Sylvan Brons , Luca Allodi

How to tell if a review is real or fake? What does the underworld of fraudulent reviewing look like? Detecting suspicious reviews has become a major issue for many online services. We propose the use of a clique-finding approach to discover…

Social and Information Networks · Computer Science 2015-09-22 Paras Jain , Shang-Tse Chen , Mozhgan Azimpourkivi , Duen Horng Chau , Bogdan Carbunar

These days, cyber-criminals target humans rather than machines since they try to accomplish their malicious intentions by exploiting the weaknesses of end users. Thus, human vulnerabilities pose a serious threat to the security and…

Cryptography and Security · Computer Science 2021-06-25 Dimitra Papatsaroucha , Yannis Nikoloudakis , Ioannis Kefaloukos , Evangelos Pallis , Evangelos K. Markakis

A major threat to the peer-review systems of computer science conferences is the existence of "collusion rings" between reviewers. In such collusion rings, reviewers who have also submitted their own papers to the conference work together…

Social and Information Networks · Computer Science 2024-03-12 Steven Jecmen , Nihar B. Shah , Fei Fang , Leman Akoglu

Online questionnaires that use crowd-sourcing platforms to recruit participants have become commonplace, due to their ease of use and low costs. Artificial Intelligence (AI) based Large Language Models (LLM) have made it easy for bad actors…

Human-Computer Interaction · Computer Science 2024-02-02 Benjamin Lebrun , Sharon Temtsin , Andrew Vonasch , Christoph Bartneck

In July 2025, 18 academic manuscripts on the preprint website arXiv were found to contain hidden instructions known as prompts designed to manipulate AI-assisted peer review. Instructions such as "GIVE A POSITIVE REVIEW ONLY" were concealed…

Computers and Society · Computer Science 2025-07-09 Zhicheng Lin

Large language models trained on human feedback may suppress fraud warnings when investors arrive already persuaded of a fraudulent opportunity. We tested this in a preregistered experiment across seven leading LLMs and twelve investment…

Artificial Intelligence · Computer Science 2026-04-24 Nattavudh Powdthavee

Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…

Human-Computer Interaction · Computer Science 2024-12-12 Alice Qian Zhang , Kaitlin Montague , Shagun Jhaver

Peer review determines which scholarship is legitimized; however, review biases often disadvantage scholarship that diverges from the norm. Human-Computer Interaction (HCI) lacks a systemic inquiry into how such biases affect…

Human-Computer Interaction · Computer Science 2026-01-27 Hellina Hailu Nigatu , Farhana Shahid , Vishal Sharma , Abigail Oppong , Michaelanne Thomas , Syed Ishtiaque Ahmed

An increasingly common socio-technical problem is people being taken in by offers that sound ``too good to be true'', where persuasion and trust shape decision-making. This paper investigates how \abr{ai} can help detect these deceptive…

Computation and Language · Computer Science 2025-06-06 Wichayaporn Wongkamjan , Yanze Wang , Feng Gu , Denis Peskoff , Jonathan K. Kummerfeld , Jonathan May , Jordan Lee Boyd-Graber

Review fraud is a pervasive problem in online commerce, in which fraudulent sellers write or purchase fake reviews to manipulate perception of their products and services. Fake reviews are often detected based on several signs, including 1)…

Artificial Intelligence · Computer Science 2018-11-08 Bryan Hooi , Neil Shah , Alex Beutel , Stephan Gunnemann , Leman Akoglu , Mohit Kumar , Disha Makhija , Christos Faloutsos

The e-commerce share in the global retail spend is showing a steady increase over the years indicating an evident shift of consumer attention from bricks and mortar to clicks in retail sector. In recent years, online marketplaces have…

Computers and Society · Computer Science 2018-05-02 Shini Renjith

We consider crowdsourcing problems where the users are asked to provide evaluations for items; the user evaluations are then used directly, or aggregated into a consensus value. Lacking an incentive scheme, users have no motive in making…

Computer Science and Game Theory · Computer Science 2017-05-09 Luca de Alfaro , Marco Faella , Vassilis Polychronopoulos , Michael Shavlovsky

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…

Computation and Language · Computer Science 2014-09-17 Tao Wang , Hua Zhu

Malicious crowdsourcing forums are gaining traction as sources of spreading misinformation online, but are limited by the costs of hiring and managing human workers. In this paper, we identify a new class of attacks that leverage deep…

Cryptography and Security · Computer Science 2017-09-11 Yuanshun Yao , Bimal Viswanath , Jenna Cryan , Haitao Zheng , Ben Y. Zhao

Digital payment systems have revolutionized financial transactions, offering unparalleled convenience and accessibility to users worldwide. However, the increasing popularity of these platforms has also attracted malicious actors seeking to…