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User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…
Our paper contributes to the literature recommending approaches to make online reviews more credible and representative. We analyze data from four diverse major online retailers and find that verified customers who are prompted (by an…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…
We discuss newly uncovered cases of identity theft in the scientific peer-review process within artificial intelligence (AI) research, with broader implications for other academic procedures. We detail how dishonest researchers exploit the…
In recent years, financial fraud detection systems have become very efficient at detecting fraud, which is a major threat faced by e-commerce platforms. Such systems often include machine learning-based algorithms aimed at detecting and…
Our study presents a new tool, Reputation Agent, to promote fairer reviews from requesters (employers or customers) on gig markets. Unfair reviews, created when requesters consider factors outside of a worker's control, are known to plague…
In today's world, with the rise of numerous social platforms, it has become relatively easy for anyone to spread false information and lure people into traps. Fraudulent schemes and traps are growing rapidly in the investment world. Due to…
Online review systems are important components in influencing customers' purchase decisions. To manipulate a product's reputation, many stores hire large numbers of people to produce fake reviews to mislead customers. Previous methods…
Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…
Cyber threats have become increasingly prevalent and sophisticated. Prior work has extracted actionable cyber threat intelligence (CTI), such as indicators of compromise, tactics, techniques, and procedures (TTPs), or threat feeds from…
We introduce Fraud-R1, a benchmark designed to evaluate LLMs' ability to defend against internet fraud and phishing in dynamic, real-world scenarios. Fraud-R1 comprises 8,564 fraud cases sourced from phishing scams, fake job postings,…
We introduce the fraud de-anonymization problem, that goes beyond fraud detection, to unmask the human masterminds responsible for posting search rank fraud in online systems. We collect and study search rank fraud data from Upwork, and…
Longer-running scams, such as romance fraud and "pig-butchering" scams, exploit not only victims' emotions but also the design of digital platforms. Scammers commonly leverage features such as professional-looking profile verification,…
Bug bounty platforms (e.g., HackerOne, BugCrowd) leverage crowd-sourced vulnerability discovery to improve continuous coverage, reduce the cost of discovery, and serve as an integral complement to internal red teams. With the rise of…
The automatic detection of frauds in banking transactions has been recently studied as a way to help the analysts finding fraudulent operations. Due to the availability of a human feedback, this task has been studied in the framework of…
Current research mainly explores the attributes and impact of online counterspeech, leaving a gap in understanding of who engages in online counterspeech or what motivates or deters users from participating. To investigate this, we surveyed…
We consider schemes for obtaining truthful reports on a common but hidden signal from large groups of rational, self-interested agents. One example are online feedback mechanisms, where users provide observations about the quality of a…
In many settings, an effective way of evaluating objects of interest is to collect evaluations from dispersed individuals and to aggregate these evaluations together. Some examples are categorizing online content and evaluating student…
User feedback is one of the most effective methods to build and maintain trust in electronic commerce platforms. Unfortunately, dishonest sellers often bend over backward to manipulate users' feedback or place phony bids in order to…
Information systems experience an ever-growing volume of unstructured data, particularly in the form of textual materials. This represents a rich source of information from which one can create value for people, organizations and…