Related papers: Understanding Underground Incentivized Review Serv…
Social reviews have dominated the web and become a plausible source of product information. People and businesses use such information for decision-making. Businesses also make use of social information to spread fake information using a…
Consider an application sold on an on-line platform, with the app paying a commission fee and, henceforth, offered for sale on the platform. The ability to sell the application depends on its customer ranking. Therefore, developers may have…
Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…
Fraud is a prevalent offence that extends beyond financial loss, causing psychological and physical harm to victims. The advancements in online communication technologies alowed for online fraud to thrive in this vast network, with…
Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…
Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…
Romance fraud involves cybercriminals engineering a romantic relationship on online dating platforms. It is a cruel form of cybercrime whereby victims are left heartbroken, often facing financial ruin. We characterise the literary landscape…
Autonomous AI agents can now programmatically hire human workers through marketplaces using REST APIs and Model Context Protocol (MCP) integrations. This creates an attack surface analogous to CAPTCHA-solving services but with…
Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…
Donations to charity-based crowdfunding environments have been on the rise in the last few years. Unsurprisingly, deception and fraud in such platforms have also increased, but have not been thoroughly studied to understand what…
Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…
With the rapid development of digital services, a large volume of personally identifiable information (PII) is stored online and is subject to cyberattacks such as Identity fraud. Most recently, the use of Artificial Intelligence (AI)…
We introduce the novel approach towards fake text reviews detection in collaborative filtering recommender systems. The existing algorithms concentrate on detecting the fake reviews, generated by language models and ignore the texts,…
Google Play's policy forbids the use of incentivized installs, ratings, and reviews to manipulate the placement of apps. However, there still exist apps that incentivize installs for other apps on the platform. To understand how…
With the recent advance of micro-blogs and social networks, people can view and post comments on the websites in a very convenient way. However, it is also a big concern that the malicious users keep polluting the cyber environment by…
Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…
In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers'…
In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…
Background: Cyber offences, such as hacking, malware creation and distribution, and online fraud, present a substantial threat to organizations attempting to safeguard their data and information. By understanding the evolving…
Viewing social apps as sociotechnical systems makes clear that they are not mere pieces of technology but mediate human interaction and may unintentionally enable harmful behaviors like online harassment. As more users interact through…