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Aspect-Based Sentiment Analysis (ABSA) provides a fine-grained understanding of opinions by linking sentiment to specific aspects in text. While transformer-based models excel at this task, their black-box nature limits their…

Methodology · Statistics 2026-02-24 Luisa Stracqualursi , Patrizia Agati

Automated sentiment analysis using Large Language Model (LLM)-based models like ChatGPT, Gemini or LLaMA2 is becoming widespread, both in academic research and in industrial applications. However, assessment and validation of their…

Computation and Language · Computer Science 2024-02-06 Alessio Buscemi , Daniele Proverbio

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

Social robots are expected to be a human labor support technology, and one application of them is an advertising medium in public spaces. When social robots provide information, such as recommended shops, adaptive communication according to…

Robotics · Computer Science 2022-06-07 Taichi Sakaguchi , Yuki Okafuji , Kohei Matsumura , Jun Baba , Junya Nakanishi

Cross-lingual aspect-based sentiment analysis (ABSA) involves detailed sentiment analysis in a target language by transferring knowledge from a source language with available annotated data. Most existing methods depend heavily on often…

Computation and Language · Computer Science 2025-08-14 Jakub Šmíd , Pavel Přibáň , Pavel Král

The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

Robotics · Computer Science 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Explicitly modeling emotions in dialogue generation has important applications, such as building empathetic personal companions. In this study, we consider the task of expressing a specific emotion for dialogue generation. Previous…

Computation and Language · Computer Science 2021-09-23 Chengzhang Dong , Chenyang Huang , Osmar Zaïane , Lili Mou

The main approaches to sentiment analysis are rule-based methods and ma-chine learning, in particular, deep neural network models with the Trans-former architecture, including BERT. The performance of neural network models in the tasks of…

Computation and Language · Computer Science 2021-11-22 Elena Razova , Sergey Vychegzhanin , Evgeny Kotelnikov

Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…

Computation and Language · Computer Science 2023-04-06 Zihao Wang , Ali Ahmadvand , Jason Choi , Payam Karisani , Eugene Agichtein

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

A positive working climate is essential in modern software development. It enhances productivity since a satisfied developer tends to deliver better results. Sentiment analysis tools are a means to analyze and classify textual communication…

Software Engineering · Computer Science 2025-02-11 Martin Obaidi , Henrik Holm , Kurt Schneider , Jil Klünder

Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and…

Computation and Language · Computer Science 2021-06-08 David Gros , Yu Li , Zhou Yu

Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…

Software Engineering · Computer Science 2022-06-23 Marc Herrmann , Martin Obaidi , Jil Klünder

This paper provides a comprehensive survey of sentiment analysis within the context of artificial intelligence (AI) and large language models (LLMs). Sentiment analysis, a critical aspect of natural language processing (NLP), has evolved…

Computation and Language · Computer Science 2024-09-17 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Sentiment analysis (SA) has been a long-standing research area in natural language processing. It can offer rich insights into human sentiments and opinions and has thus seen considerable interest from both academia and industry. With the…

Computation and Language · Computer Science 2023-05-25 Wenxuan Zhang , Yue Deng , Bing Liu , Sinno Jialin Pan , Lidong Bing

This paper introduces LLM-MARS, first technology that utilizes a Large Language Model based Artificial Intelligence for Multi-Agent Robot Systems. LLM-MARS enables dynamic dialogues between humans and robots, allowing the latter to generate…

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

Computation and Language · Computer Science 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

To better interact with users, a social robot should understand the users' behavior, infer the intention, and respond appropriately. Machine learning is one way of implementing robot intelligence. It provides the ability to automatically…

Robotics · Computer Science 2022-11-01 Woo-Ri Ko , Minsu Jang , Jaeyeon Lee , Jaehong Kim
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