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Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

Robotics · Computer Science 2024-12-31 Jordan Sinclair , Christopher Reardon

Since previous studies on open-domain targeted sentiment analysis are limited in dataset domain variety and sentence level, we propose a novel dataset consisting of 6,013 human-labeled data to extend the data domains in topics of interest…

Computation and Language · Computer Science 2022-04-18 Yun Luo , Hongjie Cai , Linyi Yang , Yanxia Qin , Rui Xia , Yue Zhang

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…

Human-Computer Interaction · Computer Science 2025-02-24 Yong Ma , Yuchong Zhang , Di Fu , Stephanie Zubicueta Portales , Danica Kragic , Morten Fjeld

Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…

We explore unconstrained natural language feedback as a learning signal for artificial agents. Humans use rich and varied language to teach, yet most prior work on interactive learning from language assumes a particular form of input (e.g.,…

Artificial Intelligence · Computer Science 2021-07-06 Theodore R. Sumers , Mark K. Ho , Robert D. Hawkins , Karthik Narasimhan , Thomas L. Griffiths

Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…

Software Engineering · Computer Science 2020-03-03 Soodeh Atefi , Andrew Truelove , Matheus Rheinschmitt , Eduardo Almeida , Iftekhar Ahmed , Amin Alipour

In this paper, we analyze the performance of an agent developed according to a well-accepted appraisal theory of human emotion with respect to how it modulates play in the context of a social dilemma. We ask if the agent will be capable of…

Artificial Intelligence · Computer Science 2021-07-19 Moojan Ghafurian , Neil Budnarain , Jesse Hoey

This study is main goal is to provide a comparative comparison of libraries using machine learning methods. Experts in natural language processing (NLP) are becoming more and more interested in sentiment analysis (SA) of text changes. The…

Computation and Language · Computer Science 2023-07-27 Wendy Ccoya , Edson Pinto

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

Computation and Language · Computer Science 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

In this study, we develop a dialogue system for a dialogue robot competition. In the system, the characteristics of sightseeing spots are expressed as "attribute vectors" in advance, and the user is questioned on the different attributes of…

Human-Computer Interaction · Computer Science 2022-10-18 Motoyuki Suzuki , Shintaro Sodeya , Taichi Nakamura

Sentiment analysis can provide a suitable lead for the tools used in software engineering along with the API recommendation systems and relevant libraries to be used. In this context, the existing tools like SentiCR, SentiStrength-SE, etc.…

Computer Vision and Pattern Recognition · Computer Science 2021-12-14 Himanshu Batra , Narinder Singh Punn , Sanjay Kumar Sonbhadra , Sonali Agarwal

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

In this paper, we describe a data enhancement method for developing Emily, an emotion-affective open-domain chatbot. The proposed method is based on explicitly modeling positively transitioned (PT) sentiment data from multi-turn dialogues.…

Computation and Language · Computer Science 2022-08-11 Weixuan Wang , Wei Peng , Chong Hsuan Huang , Haoran Wang

Domain adaptation is important in sentiment analysis as sentiment-indicating words vary between domains. Recently, multi-domain adaptation has become more pervasive, but existing approaches train on all available source domains including…

Computation and Language · Computer Science 2017-02-09 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

Understanding complex user behaviour under various conditions, scenarios and journeys can be fundamental to the improvement of the user-experience for a given system. Predictive models of user reactions, responses -- and in particular,…

Human-Computer Interaction · Computer Science 2016-08-11 Mohamed Mostafa , Tom Crick , Ana C. Calderon , Giles Oatley

Humanoid social robots are increasingly present in daily life, making sustained user engagement a critical factor for their effectiveness and acceptance. While prior work has often examined affective evaluations or anthropomorphic design,…

Human-Computer Interaction · Computer Science 2026-02-11 Hangyeol Kang , Thiago Freitas dos Santos , Maher Ben Moussa , Nadia Magnenat-Thalmann

As general-purpose artificial intelligence systems become increasingly integrated into society and are used for information seeking, content generation, problem solving, textual analysis, coding, and running processes, it is crucial to…

Computers and Society · Computer Science 2025-08-28 Ljubisa Bojic , Dylan Seychell , Milan Cabarkapa