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200 papers

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Information access systems such as search engines and generative AI are central to how people seek, evaluate, and interpret information. Yet most systems are designed to optimise retrieval rather than to help users develop better search…

Human-Computer Interaction · Computer Science 2026-01-14 David Elsweiler

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and…

Computation and Language · Computer Science 2020-04-10 Leyang Cui , Yu Wu , Shujie Liu , Yue Zhang , Ming Zhou

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…

Computation and Language · Computer Science 2018-06-15 Minghui Qiu , Liu Yang , Feng Ji , Weipeng Zhao , Wei Zhou , Jun Huang , Haiqing Chen , W. Bruce Croft , Wei Lin

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

Computation and Language · Computer Science 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

This paper presents a dataset collected from natural dialogs which enables to test the ability of dialog systems to learn new facts from user utterances throughout the dialog. This interactive learning will help with one of the most…

Computation and Language · Computer Science 2016-05-17 Miroslav Vodolán , Filip Jurčíček

Multi-turn dialogue reading comprehension aims to teach machines to read dialogue contexts and solve tasks such as response selection and answering questions. The major challenges involve noisy history contexts and especial prerequisites of…

Computation and Language · Computer Science 2021-02-11 Zhuosheng Zhang , Junlong Li , Hai Zhao

Multi-turn interaction in the dialogue system research refers to a system's ability to maintain context across multiple dialogue turns, enabling it to generate coherent and contextually relevant responses. Recent advancements in large…

Computation and Language · Computer Science 2025-01-20 Chen Zhang , Xinyi Dai , Yaxiong Wu , Qu Yang , Yasheng Wang , Ruiming Tang , Yong Liu

Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…

Computation and Language · Computer Science 2024-02-05 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Zhaleh Semnani Azad , Ingrid Zukerman , Gholamreza Haffari

Intelligent systems need to be able to recover from mistakes, resolve uncertainty, and adapt to novel concepts not seen during training. Dialog interaction can enable this by the use of clarifications for correction and resolving…

Computer Vision and Pattern Recognition · Computer Science 2020-12-15 Aishwarya Padmakumar , Raymond J. Mooney

Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…

Computation and Language · Computer Science 2018-01-09 Zhou Yu , Alan W Black , Alexander I. Rudnicky

Question answering systems are recognized as popular and frequently effective means of information seeking on the web. In such systems, information seekers can receive a concise response to their query by presenting their questions in…

Computation and Language · Computer Science 2024-04-22 Giovanni Maria Biancofiore , Yashar Deldjoo , Tommaso Di Noia , Eugenio Di Sciascio , Fedelucio Narducci

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product…

Computation and Language · Computer Science 2021-09-14 Liqiang Xiao , Jun Ma2 , Xin Luna Dong , Pascual Martinez-Gomez , Nasser Zalmout , Wei Chen , Tong Zhao , Hao He , Yaohui Jin

Conversational machine comprehension requires deep understanding of the dialogue flow, and the prior work proposed FlowQA to implicitly model the context representations in reasoning for better understanding. This paper proposes to…

Computation and Language · Computer Science 2020-01-20 Yi-Ting Yeh , Yun-Nung Chen