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We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first present a case study of the design of an electronic…

Human-Computer Interaction · Computer Science 2007-05-23 Allison Woodruff , Paul M. Aoki

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

We study the task of conversational fashion image retrieval via multiturn natural language feedback. Most previous studies are based on single-turn settings. Existing models on multiturn conversational fashion image retrieval have…

Computer Vision and Pattern Recognition · Computer Science 2021-06-09 Yifei Yuan , Wai Lam

Traditional search methods primarily depend on string matches, while semantic search targets concept-based matches by recognizing underlying intents and contextual meanings of search terms. Semantic search is particularly beneficial for…

Computation and Language · Computer Science 2024-10-02 Phillip Schneider , Florian Matthes

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue…

Computation and Language · Computer Science 2022-03-22 Yi-Lin Tuan , Sajjad Beygi , Maryam Fazel-Zarandi , Qiaozi Gao , Alessandra Cervone , William Yang Wang

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Computation and Language · Computer Science 2019-01-09 Stefan Ultes , Paweł\ Budzianowski , Iñigo Casanueva , Lina Rojas-Barahona , Bo-Hsiang Tseng , Yen-Chen Wu , Steve Young , Milica Gašić

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

Existing conversational search studies mainly focused on asking better clarifying questions and/or improving search result quality. These works aim at retrieving better responses according to the search context, and their performances are…

Information Retrieval · Computer Science 2023-04-18 Zhenduo Wang , Zhichao Xu , Qingyao Ai

Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide…

Computation and Language · Computer Science 2024-02-06 Amandine Decker , Maxime Amblard

In the last decade, crowdsourcing has become a popular method for conducting quantitative empirical studies in human-machine interaction. The remote work on a given task in crowdworking settings suits the character of typical…

Human-Computer Interaction · Computer Science 2024-11-19 Annalena Aicher , Stefan Hillmann , Isabel Feustel , Thilo Michael , Sebastian Möller , Wolfgang Minker

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

Open conversations are one of the most engaging forms of teaching. However, creating those conversations in educational software is a complex endeavor, especially if we want to address the needs of different audiences. While language models…

Computation and Language · Computer Science 2024-04-17 Donya Rooein , Dirk Hovy

Multi-choice machine reading comprehension (MRC) requires models to choose the correct answer from candidate options given a passage and a question. Our research focuses dialogue-based MRC, where the passages are multi-turn dialogues. It…

Computation and Language · Computer Science 2020-09-11 Junlong Li , Zhuosheng Zhang , Hai Zhao

Conversational AI systems increasingly function as primary interfaces for information seeking, yet how they present sources to support information evaluation remains under-explored. This paper investigates how source transparency design…

Human-Computer Interaction · Computer Science 2026-01-22 Jiangen He , Jiqun Liu

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

Artificial Intelligence · Computer Science 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou
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