Related papers: Audrey: A Personalized Open-Domain Conversational …
Conversational artificial intelligence can already independently engage in brief conversations with clients with psychological problems and provide evidence-based psychological interventions. The main objective of this study is to improve…
Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
The Animal-AI Environment is a unique game-based research platform designed to facilitate collaboration between the artificial intelligence and comparative cognition research communities. In this paper, we present the latest version of the…
As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…
Dialogue systems and conversational agents are becoming increasingly popular in the modern society but building an agent capable of holding intelligent conversation with its users is a challenging problem for artificial intelligence. In…
Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
In recent years, online shopping has grown rapidly, especially during the COVID-19 period. However, it still lacks elements typical of physical stores, such as empathic support and personalised advice from a sales assistant. This study…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
The Alexa Prize program has empowered numerous university students to explore, experiment, and showcase their talents in building conversational agents through challenges like the SocialBot Grand Challenge and the TaskBot Challenge. As…
University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…
A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…
Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…
Conversational assistants process personal data and must comply with data protection regulations that require providers to be transparent with users about how their data is handled. Transparency, in a legal sense, demands preciseness,…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…
In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data…
Since its viral emergence in early 2024, Comment Robert-a Weibo-launched social chatbot-has gained widespread attention on the Chinese Internet for its unsolicited and unpredictable comments on user posts. Unlike conventional chatbots that…