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Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…

Computation and Language · Computer Science 2023-04-06 Zihao Wang , Ali Ahmadvand , Jason Choi , Payam Karisani , Eugene Agichtein

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

Conversational AI has significant potential in the healthcare sector, but many existing systems fall short in emotional intelligence, fairness, and politeness, which are essential for building patient trust. This gap reduces the…

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Jason Ingyu Choi , Eugene Agichtein

Conversational AI systems combine AI-based solutions with the flexibility of conversational interfaces. However, most existing testing solutions do not straightforwardly adapt to the characteristics of conversational interaction or to the…

Software Engineering · Computer Science 2026-02-04 Elena Masserini

The paper presents an approach to build a question and answer system that is capable of processing the information in a large dataset and allows the user to gain knowledge from this dataset by asking questions in natural language form. Key…

Computation and Language · Computer Science 2019-02-07 M. R , Akram , C. P , Singhabahu , M. S. M Saad , P , Deleepa , Anupiya , Nugaliyadde , Yashas , Mallawarachchi

Autoregressive language models, which use deep learning to produce human-like texts, have become increasingly widespread. Such models are powering popular virtual assistants in areas like smart health, finance, and autonomous driving. While…

Artificial Intelligence · Computer Science 2023-03-16 Kaiping Chen , Anqi Shao , Jirayu Burapacheep , Yixuan Li

With children talking to smart-speakers, smart-phones and even smart-microwaves daily, it is increasingly important to educate students on how these agents work-from underlying mechanisms to societal implications. Researchers are developing…

Computers and Society · Computer Science 2020-09-15 Jessica Van Brummelen , Tommy Heng , Viktoriya Tabunshchyk

We present BlenderBot 3, a 175B parameter dialogue model capable of open-domain conversation with access to the internet and a long-term memory, and having been trained on a large number of user defined tasks. We release both the model…

We need open platforms driven by specialists, in which queries can be created and collected for long periods and the diagnosis made, based on a rigorous clinical follow-up. In this work, we developed a multi-language robot interface helping…

Human-Computer Interaction · Computer Science 2019-09-09 C. Yvanoff-Frenchin , V. Ramos , T. Belabed , C. Valderrama

This work introduces a robotics platform which embeds a conversational AI agent in an embodied system for natural language understanding and intelligent decision-making for service tasks; integrating task planning and human-like…

The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

Robotics · Computer Science 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…

Human-Computer Interaction · Computer Science 2026-04-15 Joel Wester , Samuel Rhys Cox , Henning Pohl , Niels van Berkel

Following the success of spoken dialogue systems (SDS) in smartphone assistants and smart speakers, a number of communicative robots are developed and commercialized. Compared with the conventional SDSs designed as a human-machine…

Computation and Language · Computer Science 2021-05-04 Tatsuya Kawahara , Koji Inoue , Divesh Lala

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

We present Sounding Board, a social chatbot that won the 2017 Amazon Alexa Prize. The system architecture consists of several components including spoken language processing, dialogue management, language generation, and content management,…

Human-Computer Interaction · Computer Science 2018-04-30 Hao Fang , Hao Cheng , Maarten Sap , Elizabeth Clark , Ari Holtzman , Yejin Choi , Noah A. Smith , Mari Ostendorf

We report on the design and development of the CASPR system, a socialbot designed to compete in the Amazon Alexa Socialbot Challenge 4. CASPR's distinguishing characteristic is that it will use automated commonsense reasoning to truly…

Artificial Intelligence · Computer Science 2021-10-12 Kinjal Basu , Huaduo Wang , Nancy Dominguez , Xiangci Li , Fang Li , Sarat Chandra Varanasi , Gopal Gupta

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil

Conversational AI has become an increasingly prominent and practical application of machine learning. However, existing conversational AI techniques still suffer from various limitations. One such limitation is a lack of well-developed…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh
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