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The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

The use of large language models to assess user states in conversational and adaptive systems is based on the assumption that the metrics used for such assessment are stable and interpretable at the level of individual scores. This paper…

Artificial Intelligence · Computer Science 2026-05-18 Izabella Krzeminska , Michal Butkiewicz , Ewa Komkowska

Large Language Models (LLMs) are rapidly evolving and impacting various fields, necessitating the development of effective methods to evaluate and compare their performance. Most current approaches for performance evaluation are either…

Computation and Language · Computer Science 2025-02-11 Behrad Moniri , Hamed Hassani , Edgar Dobriban

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

With the surge of large language models (LLMs) and their ability to produce customized output, style-personalized text generation--"write like me"--has become a rapidly growing area of interest. However, style personalization is highly…

Computation and Language · Computer Science 2025-10-16 Anubhav Jangra , Bahareh Sarrafzadeh , Silviu Cucerzan , Adrian de Wynter , Sujay Kumar Jauhar

As transparency becomes key for robotics and AI, it will be necessary to evaluate the methods through which transparency is provided, including automatically generated natural language (NL) explanations. Here, we explore parallels between…

Computation and Language · Computer Science 2021-07-08 Miruna Clinciu , Arash Eshghi , Helen Hastie

A reliable and comprehensive evaluation metric that aligns with manual preference assessments is crucial for conversational head video synthesis methods development. Existing quantitative evaluations often fail to capture the full…

Computer Vision and Pattern Recognition · Computer Science 2023-08-03 Mohan Zhou , Yalong Bai , Wei Zhang , Ting Yao , Tiejun Zhao , Tao Mei

Speech language models (SLMs) have significantly extended the interactive capability of text-based Large Language Models (LLMs) by incorporating paralinguistic information. For more realistic interactive experience with customized styles,…

Computation and Language · Computer Science 2026-03-10 Haishu Zhao , Aokai Hao , Yuan Ge , Zhenqiang Hong , Tong Xiao , Jingbo Zhu

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

Computation and Language · Computer Science 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen

Large Language Models are increasingly deployed as educational tools, yet existing benchmarks focus on narrow skills and lack grounding in learning sciences. We introduce OpenLearnLM Benchmark, a theory-grounded framework evaluating LLMs…

Automatically evaluating the quality of language generation is critical. Although recent learned metrics show high correlation with human judgement, these metrics can not explain their verdict or associate the scores with defects in…

Computation and Language · Computer Science 2023-10-30 Wenda Xu , Danqing Wang , Liangming Pan , Zhenqiao Song , Markus Freitag , William Yang Wang , Lei Li

The integration of Large Language Models (LLMs) into recommendation systems has introduced unprecedented capabilities for natural language understanding, explanation generation, and conversational interactions. However, existing evaluation…

Information Retrieval · Computer Science 2026-01-28 Sushant Mehta

Benchmarks play a crucial role in tracking the rapid advancement of large language models (LLMs) and identifying their capability boundaries. However, existing benchmarks predominantly curate questions at the question level, suffering from…

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

As language models improve and become capable of performing more complex tasks across modalities, evaluating them automatically becomes increasingly challenging. Developing strong and robust task-specific automatic metrics gets harder, and…

Computation and Language · Computer Science 2025-10-31 José Pombal , Nuno M. Guerreiro , Ricardo Rei , André F. T. Martins

Recent research has increasingly focused on evaluating large language models' (LLMs) alignment with diverse human values and preferences, particularly for open-ended tasks like story generation. Traditional evaluation metrics rely heavily…

Computation and Language · Computer Science 2024-10-07 Danqing Wang , Kevin Yang , Hanlin Zhu , Xiaomeng Yang , Andrew Cohen , Lei Li , Yuandong Tian

A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach…

Computation and Language · Computer Science 2021-06-15 Sujeong Cha , Wangrui Hou , Hyun Jung , My Phung , Michael Picheny , Hong-Kwang Kuo , Samuel Thomas , Edmilson Morais