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$ $Dialogue systems are evaluated depending on their type and purpose. Two categories are often distinguished: (1) task-oriented dialogue systems (TDS), which are typically evaluated on utility, i.e., their ability to complete a specified…

Information Retrieval · Computer Science 2022-04-27 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

We evaluate the robustness of several large language models on multiple datasets. Robustness here refers to the relative insensitivity of the model's answers to meaning-preserving variants of their input. Benchmark datasets are constructed…

Computation and Language · Computer Science 2024-11-05 Samuel Ackerman , Ella Rabinovich , Eitan Farchi , Ateret Anaby-Tavor

Evaluating natural language generation (NLG) systems in the medical domain presents unique challenges due to the critical demands for accuracy, relevance, and domain-specific expertise. Traditional automatic evaluation metrics, such as…

Computation and Language · Computer Science 2025-09-17 Wen-wai Yim , Asma Ben Abacha , Zixuan Yu , Robert Doerning , Fei Xia , Meliha Yetisgen

Despite the success of existing referenced metrics (e.g., BLEU and MoverScore), they correlate poorly with human judgments for open-ended text generation including story or dialog generation because of the notorious one-to-many issue: there…

Computation and Language · Computer Science 2020-09-17 Jian Guan , Minlie Huang

Text simplification is essential for making public health information accessible to diverse populations, including those with limited health literacy. However, commonly used evaluation metrics in Natural Language Processing (NLP), such as…

Computation and Language · Computer Science 2025-10-14 Bahar İlgen , Georges Hattab

Aligning large language models (LLMs) with human preferences has proven to drastically improve usability and has driven rapid adoption as demonstrated by ChatGPT. Alignment techniques such as supervised fine-tuning (SFT) and reinforcement…

Automatic evaluation metrics are essential for the rapid development of open-domain dialogue systems as they facilitate hyper-parameter tuning and comparison between models. Although recently proposed trainable conversation-level metrics…

Computation and Language · Computer Science 2022-03-21 Sarik Ghazarian , Nuan Wen , Aram Galstyan , Nanyun Peng

Large Language Models (LLMs) have demonstrated great potential as evaluators of NLG systems, allowing for high-quality, reference-free, and multi-aspect assessments. However, existing LLM-based metrics suffer from two major drawbacks:…

Computation and Language · Computer Science 2025-11-19 Ivan Kartáč , Mateusz Lango , Ondřej Dušek

This study investigates the reliability and validity of five advanced Large Language Models (LLMs), Claude 3.5, DeepSeek v2, Gemini 2.5, GPT-4, and Mistral 24B, for automated essay scoring in a real world higher education context. A total…

Computers and Society · Computer Science 2025-08-05 Andrea Gaggioli , Giuseppe Casaburi , Leonardo Ercolani , Francesco Collova' , Pietro Torre , Fabrizio Davide

Evaluating concept customization is challenging, as it requires a comprehensive assessment of fidelity to generative prompts and concept images. Moreover, evaluating multiple concepts is considerably more difficult than evaluating a single…

Computer Vision and Pattern Recognition · Computer Science 2025-09-04 Reina Ishikawa , Ryo Fujii , Hideo Saito , Ryo Hachiuma

Large language models can now directly generate answers to many factual questions without referencing external sources. Unfortunately, relatively little attention has been paid to methods for evaluating the quality and correctness of these…

Information Retrieval · Computer Science 2024-01-11 Negar Arabzadeh , Amin Bigdeli , Charles L. A. Clarke

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…

cmp-lg · Computer Science 2008-02-03 Jens-Uwe Moeller

Full-Duplex Speech-to-Speech Large Language Models (LLMs) are foundational to natural human-computer interaction, enabling real-time spoken dialogue systems. However, benchmarking and modeling these models remains a fundamental challenge.…

Computation and Language · Computer Science 2025-09-29 Yuan Ge , Saihan Chen , Jingqi Xiao , Xiaoqian Liu , Tong Xiao , Yan Xiang , Zhengtao Yu , Jingbo Zhu

Large Language Models (LLMs) are expected to be predictable and trustworthy to support reliable decision-making systems. Yet current LLMs often show inconsistencies in their judgments. In this work, we examine logical preference consistency…

Computation and Language · Computer Science 2025-02-11 Yinhong Liu , Zhijiang Guo , Tianya Liang , Ehsan Shareghi , Ivan Vulić , Nigel Collier

Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…

Computation and Language · Computer Science 2023-05-02 Siddhant Arora , Hayato Futami , Emiru Tsunoo , Brian Yan , Shinji Watanabe

While Large Language Models (LLMs) are increasingly adopted as automated judges for evaluating generated text, their outputs are often costly, and highly sensitive to prompt design, language, and aggregation strategies, severely, which…

Computation and Language · Computer Science 2026-04-08 Firoj Alam , Gagan Bhatia , Sahinur Rahman Laskar , Shammur Absar Chowdhury

Large language models (LLMs) are increasingly being used for tasks where outputs shape human decisions, so it is critical to verify that their responses consistently reflect desired human values. Humans, as individuals or groups, don't…

Artificial Intelligence · Computer Science 2026-01-16 Aman Gupta , Denny O'Shea , Fazl Barez

Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multilingual and diverse text data, these limitations seem…

Recent studies have used both automatic metrics and human evaluations to assess the simplification abilities of LLMs. However, the suitability of existing evaluation methodologies for LLMs remains in question. First, the suitability of…

Computation and Language · Computer Science 2025-07-15 Xuanxin Wu , Yuki Arase
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