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Automatic evaluation for sentence simplification remains a challenging problem. Most popular evaluation metrics require multiple high-quality references -- something not readily available for simplification -- which makes it difficult to…

Computation and Language · Computer Science 2023-10-13 Liam Cripwell , Joël Legrand , Claire Gardent

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

Computation and Language · Computer Science 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

This paper introduces a framework for the automated evaluation of natural language texts. A manually constructed rubric describes how to assess multiple dimensions of interest. To evaluate a text, a large language model (LLM) is prompted…

Computation and Language · Computer Science 2025-01-03 Helia Hashemi , Jason Eisner , Corby Rosset , Benjamin Van Durme , Chris Kedzie

Various evaluation metrics have been proposed for Grammatical Error Correction (GEC), but many, particularly reference-free metrics, lack explainability. This lack of explainability hinders researchers from analyzing the strengths and…

Computation and Language · Computer Science 2024-12-18 Takumi Goto , Justin Vasselli , Taro Watanabe

As synthetic data becomes increasingly prevalent in training language models, particularly through generated dialogue, concerns have emerged that these models may deviate from authentic human language patterns, potentially losing the…

Computation and Language · Computer Science 2024-09-25 Xufeng Duan , Bei Xiao , Xuemei Tang , Zhenguang G. Cai

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Smart contract comment generation has gained traction as a means to improve code comprehension and maintainability in blockchain systems. However, evaluating the quality of generated comments remains a challenge. Traditional metrics such as…

Artificial Intelligence · Computer Science 2025-07-29 Fatou Ndiaye Mbodji

In contrast with goal-oriented dialogue, social dialogue has no clear measure of task success. Consequently, evaluation of these systems is notoriously hard. In this paper, we review current evaluation methods, focusing on automatic…

Computation and Language · Computer Science 2017-09-14 Amanda Cercas Curry , Helen Hastie , Verena Rieser

Being able to reply with a related, fluent, and informative response is an indispensable requirement for building high-quality conversational agents. In order to generate better responses, some approaches have been proposed, such as feeding…

Computation and Language · Computer Science 2021-09-15 Lei Shen , Haolan Zhan , Xin Shen , Hongshen Chen , Xiaofang Zhao , Xiaodan Zhu

Automatic evaluation for open-ended natural language generation tasks remains a challenge. Existing metrics such as BLEU show a low correlation with human judgment. We propose a novel and powerful learning-based evaluation metric:…

Computation and Language · Computer Science 2020-08-20 Jing Gu , Qingyang Wu , Zhou Yu

Traditional evaluation metrics like BLEU and ROUGE fall short when capturing the nuanced qualities of generated text, particularly when there is no single ground truth. In this paper, we explore the potential of Large Language Models…

Computation and Language · Computer Science 2024-12-13 Manav Chaudhary , Harshit Gupta , Savita Bhat , Vasudeva Varma

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Text generation is an important Natural Language Processing task with various applications. Although several metrics have already been introduced to evaluate the text generation methods, each of them has its own shortcomings. The most…

Machine Learning · Computer Science 2019-05-22 Ehsan Montahaei , Danial Alihosseini , Mahdieh Soleymani Baghshah

This paper introduces an adversarial method to stress-test trained metrics to evaluate conversational dialogue systems. The method leverages Reinforcement Learning to find response strategies that elicit optimal scores from the trained…

Artificial Intelligence · Computer Science 2022-03-01 Jan Deriu , Don Tuggener , Pius von Däniken , Mark Cieliebak

Unlike classical lexical overlap metrics such as BLEU, most current evaluation metrics for machine translation (for example, COMET or BERTScore) are based on black-box large language models. They often achieve strong correlations with human…

Computation and Language · Computer Science 2024-11-19 Christoph Leiter , Piyawat Lertvittayakumjorn , Marina Fomicheva , Wei Zhao , Yang Gao , Steffen Eger

Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are…

Computation and Language · Computer Science 2024-10-15 Chuanqi Cheng , Quan Tu , Shuo Shang , Cunli Mao , Zhengtao Yu , Wei Wu , Rui Yan

Building a reliable and automated evaluation metric is a necessary but challenging problem for open-domain dialogue systems. Recent studies proposed evaluation metrics that assess generated responses by considering their relevance to…

Computation and Language · Computer Science 2024-07-19 ChaeHun Park , Minseok Choi , Dohyun Lee , Jaegul Choo

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Existing automatic evaluation metrics for open-domain dialogue response generation systems correlate poorly with human evaluation. We focus on evaluating response generation systems via response selection. To evaluate systems properly via…

Computation and Language · Computer Science 2020-04-30 Shiki Sato , Reina Akama , Hiroki Ouchi , Jun Suzuki , Kentaro Inui

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso