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End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion

Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…

Computation and Language · Computer Science 2024-01-30 Longxiang Liu , Xiuxing Li , Yang Feng

Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work…

Computation and Language · Computer Science 2023-03-03 Congchi Yin , Piji Li , Zhaochun Ren

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be…

Computation and Language · Computer Science 2024-06-11 Christos Vlachos , Themos Stafylakis , Ion Androutsopoulos

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

In face-to-face conversations, individuals need to switch between speaking and listening roles seamlessly. Existing 3D talking head generation models focus solely on speaking or listening, neglecting the natural dynamics of interactive…

Computer Vision and Pattern Recognition · Computer Science 2025-05-27 Ziqiao Peng , Yanbo Fan , Haoyu Wu , Xuan Wang , Hongyan Liu , Jun He , Zhaoxin Fan

Task-oriented dialogue (TOD) systems have been widely used by mobile phone intelligent assistants to accomplish tasks such as calendar scheduling or hotel reservation. Current TOD systems usually focus on multi-turn text/speech interaction,…

Computation and Language · Computer Science 2024-03-04 Liangtai Sun , Xingyu Chen , Lu Chen , Tianle Dai , Zichen Zhu , Kai Yu

Recent advances in large language models (LLMs) have substantially improved single-turn task performance, yet real-world applications increasingly demand sophisticated multi-turn interactions. This survey provides a comprehensive review of…

Computation and Language · Computer Science 2026-04-21 Yubo Li , Xiaobin Shen , Yidi Miao , Xinyu Yao , Xueying Ding , Ramayya Krishnan , Rema Padman

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…

Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and…

Computation and Language · Computer Science 2024-10-17 Brendan King , Jeffrey Flanigan

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…

Computation and Language · Computer Science 2022-08-22 Soham Deshmukh , Charles Lee

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…

Computation and Language · Computer Science 2022-12-13 Yue Feng , Gerasimos Lampouras , Ignacio Iacobacci

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and…

Computation and Language · Computer Science 2024-05-24 Xiang Luo , Zhiwen Tang , Jin Wang , Xuejie Zhang

With the development of pre-trained language models, remarkable success has been witnessed in dialogue understanding (DU). However, current DU approaches usually employ independent models for each distinct DU task without considering shared…

Computation and Language · Computer Science 2022-07-26 Zhi Chen , Lu Chen , Bei Chen , Libo Qin , Yuncong Liu , Su Zhu , Jian-Guang Lou , Kai Yu

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…

Computation and Language · Computer Science 2022-09-27 Tomáš Nekvinda , Ondřej Dušek