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High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…
Dialogue datasets are crucial for deep learning-based task-oriented dialogue system research. While numerous English language multi-domain task-oriented dialogue datasets have been developed and contributed to significant advancements in…
Recent works have shown considerable improvements in task-oriented dialogue (TOD) systems by utilizing pretrained large language models (LLMs) in an end-to-end manner. However, the biased behavior of each component in a TOD system and the…
Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…
Modern task-oriented dialogue (TOD) systems increasingly rely on large language model (LLM) agents, leveraging Retrieval-Augmented Generation (RAG) and long-context capabilities for long-term memory utilization. However, these methods are…
Linguistic entrainment, or alignment, represents a phenomenon where linguistic patterns employed by conversational participants converge to one another. While entrainment has been shown to produce a more natural user experience, most…
Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…
In this paper, we present a Multi-Task Deep Neural Network (MT-DNN) for learning representations across multiple natural language understanding (NLU) tasks. MT-DNN not only leverages large amounts of cross-task data, but also benefits from…
Task-oriented dialog systems enable users to accomplish tasks using natural language. State-of-the-art systems respond to users in the same way regardless of their personalities, although personalizing dialogues can lead to higher levels of…
We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current…
For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various…
True Full-Duplex (TFD) voice communication--enabling simultaneous listening and speaking with natural turn-taking, overlapping speech, and interruptions--represents a critical milestone toward human-like AI interaction. This survey…
Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…
In this paper, we present a new MTL framework that searches for structures optimized for multiple tasks with diverse graph topologies and shares features among tasks. We design a restricted DAG-based central network with read-in/read-out…
Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…
The NOESIS II challenge, as the Track 2 of the 8th Dialogue System Technology Challenges (DSTC 8), is the extension of DSTC 7. This track incorporates new elements that are vital for the creation of a deployed task-oriented dialogue system.…
While neural networks have been employed to handle several different text-to-speech tasks, ours is the first system to use neural networks throughout, for both linguistic and acoustic processing. We divide the text-to-speech task into three…
Task-oriented Dialogue (TOD) Systems aim to build dialogue systems that assist users in accomplishing specific goals, such as booking a hotel or a restaurant. Traditional TODs rely on domain-specific APIs/DBs or external factual knowledge…
The design of dialogue flows is a critical but time-consuming task when developing task-oriented dialogue (TOD) systems. We propose an approach for the unsupervised discovery of flows from dialogue history, thus making the process…
Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also…