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Related papers: Improving Dialog Evaluation with a Multi-reference…

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Despite advances in open-domain dialogue systems, automatic evaluation of such systems is still a challenging problem. Traditional reference-based metrics such as BLEU are ineffective because there could be many valid responses for a given…

Computation and Language · Computer Science 2019-04-25 Sarik Ghazarian , Johnny Tian-Zheng Wei , Aram Galstyan , Nanyun Peng

We release MMSMR, a Massively Multi-System MultiReference dataset to enable future work on metrics and evaluation for dialog. Automatic metrics for dialogue evaluation should be robust proxies for human judgments; however, the verification…

Computation and Language · Computer Science 2024-11-20 Huda Khayrallah , Zuhaib Akhtar , Edward Cohen , Jyothir S , João Sedoc

Advancements in dialogue systems powered by large language models (LLMs) have outpaced the development of reliable evaluation metrics, particularly for diverse and creative responses. We present a benchmark for evaluating the robustness of…

Computation and Language · Computer Science 2025-01-14 Justin Vasselli , Adam Nohejl , Taro Watanabe

Automatic evaluation metrics are essential for the rapid development of open-domain dialogue systems as they facilitate hyper-parameter tuning and comparison between models. Although recently proposed trainable conversation-level metrics…

Computation and Language · Computer Science 2022-03-21 Sarik Ghazarian , Nuan Wen , Aram Galstyan , Nanyun Peng

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

Open-domain human-computer conversation has been attracting increasing attention over the past few years. However, there does not exist a standard automatic evaluation metric for open-domain dialog systems; researchers usually resort to…

Computation and Language · Computer Science 2017-07-18 Chongyang Tao , Lili Mou , Dongyan Zhao , Rui Yan

Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…

Computation and Language · Computer Science 2019-08-05 Richard Csaky , Patrik Purgai , Gabor Recski

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Computation and Language · Computer Science 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Wentao Wang , Yiqi Wang , Hui Liu , Zitao Liu , Jiliang Tang

Identifying arguments is a necessary prerequisite for various tasks in automated discourse analysis, particularly within contexts such as political debates, online discussions, and scientific reasoning. In addition to theoretical advances…

Computation and Language · Computer Science 2025-05-29 Marc Feger , Katarina Boland , Stefan Dietze

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Despite the recent advances in open-domain dialogue systems, building a reliable evaluation metric is still a challenging problem. Recent studies proposed learnable metrics based on classification models trained to distinguish the correct…

Computation and Language · Computer Science 2023-05-26 ChaeHun Park , Seungil Chad Lee , Daniel Rim , Jaegul Choo

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires…

Computation and Language · Computer Science 2022-06-29 Nouha Dziri , Hannah Rashkin , Tal Linzen , David Reitter

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…

Computation and Language · Computer Science 2022-01-19 Chen Zhang , Luis Fernando D'Haro , Thomas Friedrichs , Haizhou Li

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Automatic evaluating the performance of Open-domain dialogue system is a challenging problem. Recent work in neural network-based metrics has shown promising opportunities for automatic dialogue evaluation. However, existing methods mainly…

Computation and Language · Computer Science 2018-05-09 Xiaowei Tong , Zhenxin Fu , Mingyue Shang , Dongyan Zhao , Rui Yan

Language Model pre-training uses broad data mixtures to enhance performance across domains and languages. However, training on such heterogeneous text corpora requires extensive and expensive efforts. Since these data sources vary…

Machine Learning · Computer Science 2025-04-08 Alex Iacob , Lorenzo Sani , Meghdad Kurmanji , William F. Shen , Xinchi Qiu , Dongqi Cai , Yan Gao , Nicholas D. Lane

We propose EnDex, the first human-reaction based model to evaluate dialogue engagingness. EnDex is trained on 80k Reddit-based Engagement Dataset (RED) curated using a novel distant-supervision framework. Engagingness is a key measure that…

Computation and Language · Computer Science 2022-10-25 Guangxuan Xu , Ruibo Liu , Fabrice Harel-Canada , Nischal Reddy Chandra , Nanyun Peng
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