Related papers: Identifying the Mood of a Software Development Tea…

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Global teams frequently consist of language-based subgroups who put together complementary information to achieve common goals. Previous research outlines a two-step work communication flow in these teams. There are team meetings using a…

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…

Behavioral analysis of tutoring dialogues is essential for understanding student learning, yet manual coding remains a bottleneck. We present a methodology where LLM coding agents autonomously improve the prompts used by LLM classifiers to…

Community smells are negative patterns in software development teams' interactions that impede their ability to successfully create software. Examples are team members working in isolation, lack of communication and collaboration across…

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

Emotional well-being significantly influences mental health and overall quality of life. As therapy chatbots become increasingly prevalent, their ability to comprehend and respond empathetically to users' emotions remains limited. This…

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Research shows that dialogue, the interactive process through which participants articulate their thinking, plays a central role in constructing shared understanding, coordinating action, and shaping learning outcomes in teams. Analysing…

Collaboration is a task-oriented, high-level human behavior. In most cases, conversation serves as the primary medium for information exchange and coordination, making conversational data a valuable resource for the automatic analysis of…

A key issue in collaborative software development is communication among developers. One modality of communication is a commit message, in which developers describe the changes they make in a repository. As such, commit messages serve as an…

Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process…

Personality traits influence most, if not all, of the human activities, from those as natural as the way people walk, talk, dress and write to those most complex as the way they interact with others. Most importantly, personality influences…

In this report analysis of a support chat log of a development team is shown. Developer support chat is used to provide internal support to other development teams. The report shows how a fundamental data analysis helped to identify gaps…

While automatic response generation for building chatbot systems has drawn a lot of attention recently, there is limited understanding on when we need to consider the linguistic context of an input text in the generation process. The task…

Computer-mediated communication has become more important than face-to-face communication in many contexts. Tracking emotional dynamics in chat conversations can enhance communication, improve services, and support well-being in various…