Related papers: Profile Consistency Identification for Open-domain…
Effective engagement by large language models (LLMs) requires adapting responses to users' sociodemographic characteristics, such as age, occupation, and education level. While many real-world applications leverage dialogue history for…
Large Language Models (LLMs) show impressive conversational abilities but sometimes show identity drift problems, where their interaction patterns or styles change over time. As the problem has not been thoroughly examined yet, this study…
Consistency is one of the major challenges faced by dialogue agents. A human-like dialogue agent should not only respond naturally, but also maintain a consistent persona. In this paper, we exploit the advantages of natural language…
Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…
Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…
Endowing dialogue agents with persona information has proven to significantly improve the consistency and diversity of their generations. While much focus has been placed on aligning dialogues with provided personas, the adaptation to the…
User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…
Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures.…
Stylistic variation is critical to render the utterances generated by conversational agents natural and engaging. In this paper, we focus on sequence-to-sequence models for open-domain dialogue response generation and propose a new method…
There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…
Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have…
Despite the recent advances in open-domain dialogue systems, building a reliable evaluation metric is still a challenging problem. Recent studies proposed learnable metrics based on classification models trained to distinguish the correct…
AI agents that communicate on behalf of individuals need to capture how each person actually communicates, yet current approaches either require costly per-person fine-tuning, produce generic outputs from shallow persona descriptions, or…
As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…
Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…
In conversational settings, individuals exhibit unique behaviors, rendering a one-size-fits-all approach insufficient for generating responses by dialogue agents. Although past studies have aimed to create personalized dialogue agents using…
The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…
User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong…
Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web…
When multiple people share a single voice assistant, the system conflates their histories: one resident's preferences can leak into another's responses, eroding utility and trust. We call this failure mode persona confusion, and we show it…