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Quotations are crucial for successful explanations and persuasions in interpersonal communications. However, finding what to quote in a conversation is challenging for both humans and machines. This work studies automatic quotation…

Computation and Language · Computer Science 2021-06-21 Lingzhi Wang , Jing Li , Xingshan Zeng , Haisong Zhang , Kam-Fai Wong

Personalized dialogue agents (DAs) powered by large pre-trained language models (PLMs) often rely on explicit persona descriptions to maintain personality consistency. However, such descriptions may not always be available or may pose…

Computation and Language · Computer Science 2023-06-16 Xu Han , Bin Guo , Yoon Jung , Benjamin Yao , Yu Zhang , Xiaohu Liu , Chenlei Guo

Recent dialogue coherence models use the coherence features designed for monologue texts, e.g. nominal entities, to represent utterances and then explicitly augment them with dialogue-relevant features, e.g., dialogue act labels. It…

Computation and Language · Computer Science 2020-06-04 Mohsen Mesgar , Sebastian Bücker , Iryna Gurevych

Recently there has been significant progress in the field of dialogue system thanks to the introduction of training paradigms such as fine-tune and prompt learning. Persona can function as the prior knowledge for maintaining the personality…

Information Retrieval · Computer Science 2024-01-24 Yanbing Chen , Lin Li , Xiaohui Tao , Dong Zhou

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role…

Computation and Language · Computer Science 2024-05-31 Jian Wang , Chak Tou Leong , Jiashuo Wang , Dongding Lin , Wenjie Li , Xiao-Yong Wei

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

A good open-domain chatbot should avoid presenting contradictory responses about facts or opinions in a conversational session, known as its consistency capacity. However, evaluating the consistency capacity of a chatbot is still…

Computation and Language · Computer Science 2021-06-07 Zekang Li , Jinchao Zhang , Zhengcong Fei , Yang Feng , Jie Zhou

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

User ratings play a significant role in spoken dialogue systems. Typically, such ratings tend to be averaged across all users and then utilized as feedback to improve the system or personalize its behavior. While this method can be useful…

Computation and Language · Computer Science 2022-06-02 Alexandros Papangelis , Nicole Chartier , Pankaj Rajan , Julia Hirschberg , Dilek Hakkani-Tur

We present persona-based models for handling the issue of speaker consistency in neural response generation. A speaker model encodes personas in distributed embeddings that capture individual characteristics such as background information…

Computation and Language · Computer Science 2016-06-09 Jiwei Li , Michel Galley , Chris Brockett , Georgios P. Spithourakis , Jianfeng Gao , Bill Dolan

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In…

Computation and Language · Computer Science 2025-11-12 Soyeong Jeong , Aparna Elangovan , Emine Yilmaz , Oleg Rokhlenko

We present three enhancements to existing encoder-decoder models for open-domain conversational agents, aimed at effectively modeling coherence and promoting output diversity: (1) We introduce a measure of coherence as the GloVe embedding…

Computation and Language · Computer Science 2018-11-22 Xinnuo Xu , Ondřej Dušek , Ioannis Konstas , Verena Rieser

Personas are useful for dialogue response prediction. However, the personas used in current studies are pre-defined and hard to obtain before a conversation. To tackle this issue, we study a new task, named Speaker Persona Detection (SPD),…

Computation and Language · Computer Science 2021-09-06 Jia-Chen Gu , Zhen-Hua Ling , Yu Wu , Quan Liu , Zhigang Chen , Xiaodan Zhu

We examine prosodic entrainment in cooperative game dialogs for new feature sets describing register, pitch accent shape, and rhythmic aspects of utterances. For these as well as for established features we present entrainment profiles to…

Computation and Language · Computer Science 2018-05-30 Uwe D. Reichel , Štefan Beňuš , Katalin Mády

When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…

Computation and Language · Computer Science 2022-03-22 Sanja Štajner , Seren Yenikent , Marc Franco-Salvador