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Intent detection and slot filling are two main tasks for building a spoken language understanding (SLU) system. The two tasks are closely tied and the slots often highly depend on the intent. In this paper, we propose a novel framework for…

Computation and Language · Computer Science 2019-09-06 Libo Qin , Wanxiang Che , Yangming Li , Haoyang Wen , Ting Liu

In this paper, we introduce a methodology for predicting intent and slots of a query for a chatbot that answers career-related queries. We take a multi-staged approach where both the processes (intent-classification and slot-tagging) inform…

Computation and Language · Computer Science 2019-01-14 Amber Nigam , Prashik Sahare , Kushagra Pandya

Novel intent discovery automates the process of grouping similar messages (questions) to identify previously unknown intents. However, current research focuses on publicly available datasets which have only the question field and…

Computation and Language · Computer Science 2023-05-10 Aleksandra Chrabrowa , Tsimur Hadeliya , Dariusz Kajtoch , Robert Mroczkowski , Piotr Rybak

This work focuses on in-context data augmentation for intent detection. Having found that augmentation via in-context prompting of large pre-trained language models (PLMs) alone does not improve performance, we introduce a novel approach…

Computation and Language · Computer Science 2023-02-13 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Sungjin Lee , Devamanyu Hazarika , Mahdi Namazifar , Di Jin , Yang Liu , Dilek Hakkani-Tur

Spoken intent detection has become a popular approach to interface with various smart devices with ease. However, such systems are limited to the preset list of intents-terms or commands, which restricts the quick customization of personal…

Computation and Language · Computer Science 2021-06-30 Ashish Mittal , Samarth Bharadwaj , Shreya Khare , Saneem Chemmengath , Karthik Sankaranarayanan , Brian Kingsbury

User queries for a real-world dialog system may sometimes fall outside the scope of the system's capabilities, but appropriate system responses will enable smooth processing throughout the human-computer interaction. This paper is concerned…

Computation and Language · Computer Science 2021-12-15 Pengfei Liu , Kun Li , Helen Meng

Social media has become a ubiquitous tool for connecting with others, staying updated with news, expressing opinions, and finding entertainment. However, understanding the intention behind social media posts remains challenging due to the…

Computation and Language · Computer Science 2024-03-01 Feihong Lu , Weiqi Wang , Yangyifei Luo , Ziqin Zhu , Qingyun Sun , Baixuan Xu , Haochen Shi , Shiqi Gao , Qian Li , Yangqiu Song , Jianxin Li

Current large language model agents predominantly operate under a reactive paradigm, responding only to immediate user queries within short-term sessions. This limitation hinders their ability to maintain long-term user's intents and…

Artificial Intelligence · Computer Science 2026-01-15 Qinglong Shi , Donghai Wang , Hantao Zhou , Jiguo Li , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He

Virtual assistants have been widely used by mobile phone users in recent years. Although their capabilities of processing user intents have been developed rapidly, virtual assistants in most platforms are only capable of handling…

Human-Computer Interaction · Computer Science 2023-06-08 Mengyu Chen , Zhenchang Xing , Jieshan Chen , Chunyang Chen , Qinghua Lu

Large language models (LLMs) have showcased remarkable capabilities in conversational AI, enabling open-domain responses in chat-bots, as well as advanced processing of conversations like summarization, intent classification, and insights…

Computation and Language · Computer Science 2025-03-24 Reem Gody , Mohamed Abdelghaffar , Mohammed Jabreel , Ahmed Tawfik

Intent classification is a text understanding task that identifies user needs from input text queries. While intent classification has been extensively studied in various domains, it has not received much attention in the music domain. In…

Computation and Language · Computer Science 2024-11-21 Daeyong Kwon , SeungHeon Doh , Juhan Nam

Many real-world tasks involve a mixed-initiative setup, wherein humans and AI systems collaboratively perform a task. While significant work has been conducted towards enabling humans to specify, through language, exactly how an agent…

Artificial Intelligence · Computer Science 2023-10-24 Pradyumna Tambwekar , Lakshita Dodeja , Nathan Vaska , Wei Xu , Matthew Gombolay

Spoken language understanding (SLU) acts as a critical component in goal-oriented dialog systems. It typically involves identifying the speakers intent and extracting semantic slots from user utterances, which are known as intent detection…

Computation and Language · Computer Science 2019-05-29 Mengyang Chen , Jin Zeng , Jie Lou

The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…

Information Retrieval · Computer Science 2025-01-07 Kevin Ros , Dhyey Pandya , ChengXiang Zhai

Voice-controlled dialog systems have become immensely popular due to their ability to perform a wide range of actions in response to diverse user queries. These agents possess a predefined set of skills or intents to fulfill specific user…

Computation and Language · Computer Science 2026-03-17 Ankan Mullick , Sukannya Purkayastha , Saransh Sharma , Pawan Goyal , Niloy Ganguly

In conversational AI systems, a critical challenge in training effective multi-turn intent classification models lies in the generation of large-scale, domain-specific, multilingual dialogue datasets. In this paper, we introduce…

Computation and Language · Computer Science 2025-09-03 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

The lack of publicly available evaluation data for low-resource languages limits progress in Spoken Language Understanding (SLU). As key tasks like intent classification and slot filling require abundant training data, it is desirable to…

Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small…

Computation and Language · Computer Science 2017-05-30 Tsung-Hsien Wen , Yishu Miao , Phil Blunsom , Steve Young

An accurate understanding of a user's query intent can help improve the performance of downstream tasks such as query scoping and ranking. In the e-commerce domain, recent work in query understanding focuses on the query to product-category…

Information Retrieval · Computer Science 2020-06-02 Ali Ahmadvand , Surya Kallumadi , Faizan Javed , Eugene Agichtein

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu
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