Related papers: Intent Detection with WikiHow
We introduce the dialog intent induction task and present a novel deep multi-view clustering approach to tackle the problem. Dialog intent induction aims at discovering user intents from user query utterances in human-human conversations…
Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie…
As open-ended human-chatbot interaction becomes commonplace, sensitive content detection gains importance. In this work, we propose a two stage semi-supervised approach to bootstrap large-scale data for automatic sensitive language…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…
Identifying the unknown (novel) user intents that have never appeared in the training set is a challenging task in the dialogue system. In this paper, we present a two-stage method for detecting unknown intents. We use bidirectional long…
Coherence across multiple turns is a major challenge for state-of-the-art dialogue models. Arguably the most successful approach to automatically learning text coherence is the entity grid, which relies on modelling patterns of distribution…
The tasks of out-of-domain (OOD) intent discovery and generalized intent discovery (GID) aim to extend a closed intent classifier to open-world intent sets, which is crucial to task-oriented dialogue (TOD) systems. Previous methods address…
Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…
As voice assistants cement their place in our technologically advanced society, there remains a need to cater to the diverse linguistic landscape, including colloquial forms of low-resource languages. Our study introduces the first-ever…
Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…
Intention recognition, or the ability to anticipate the actions of another agent, plays a vital role in the design and development of automated assistants that can support humans in their daily tasks. In particular, industrial settings pose…
Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this…
Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…
While most prior research has focused on improving the precision of multimodal trajectory predictions, the explicit modeling of multimodal behavioral intentions (e.g., yielding, overtaking) remains relatively underexplored. This paper…
We present a probabilistic intent modeling framework for large language model (LLM) agents in multi-turn social dialogue. The framework maintains a belief distribution over a partner's latent intentions, initialized from contextual priors…
Transformer-based language models have achieved remarkable success in few-shot in-context learning and drawn a lot of research interest. However, these models' performance greatly depends on the choice of the example prompts and also has…
Human intention-based systems enable robots to perceive and interpret user actions to interact with humans and adapt to their behavior proactively. Therefore, intention prediction is pivotal in creating a natural interaction with social…
Intention recognition is an important step to facilitate collaboration among multiple agents. Existing work mainly focuses on intention recognition in a single-agent setting and uses a descriptive model, e.g. Bayesian networks, in the…
Recent breakthroughs of pretrained language models have shown the effectiveness of self-supervised learning for a wide range of natural language processing (NLP) tasks. In addition to standard syntactic and semantic NLP tasks, pretrained…