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Being able to recognize words as slots and detect the intent of an utterance has been a keen issue in natural language understanding. The existing works either treat slot filling and intent detection separately in a pipeline manner, or…

Computation and Language · Computer Science 2019-07-09 Chenwei Zhang , Yaliang Li , Nan Du , Wei Fan , Philip S. Yu

It is challenging to train a good intent classifier for a task-oriented dialogue system with only a few annotations. Recent studies have shown that fine-tuning pre-trained language models with a small amount of labeled utterances from…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Haowen Liang , Yuwei Zhang , Liming Zhan , Xiaolei Lu , Albert Y. S. Lam , Xiao-Ming Wu

In collaborative human-robot manipulation, a robot must predict human intents and adapt its actions accordingly to smoothly execute tasks. However, the human's intent in turn depends on actions the robot takes, creating a chicken-or-egg…

Robotics · Computer Science 2024-06-04 Kushal Kedia , Atiksh Bhardwaj , Prithwish Dan , Sanjiban Choudhury

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…

Malicious developer intents in smart contracts constitute significant security threats to decentralized applications, leading to substantial economic losses. Prior work introduced SmartIntentNN, a deep learning model for detecting unsafe…

Software Engineering · Computer Science 2026-04-07 Youwei Huang , Jianwen Li , Bin Hu , Sen Fang , Yao Li , Peng Yang

In modern digital environments, users frequently express opinions on contentious topics, providing a wealth of information on prevailing attitudes. The systematic analysis of these opinions offers valuable insights for decision-making in…

Computation and Language · Computer Science 2024-11-26 Bowen Zhang , Genan Dai , Fuqiang Niu , Nan Yin , Xiaomao Fan , Senzhang Wang , Xiaochun Cao , Hu Huang

Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this…

Computation and Language · Computer Science 2025-09-26 Jiawei Chen , Xinyan Guan , Qianhao Yuan , Guozhao Mo , Weixiang Zhou , Yaojie Lu , Hongyu Lin , Ben He , Le Sun , Xianpei Han

End-to-end spoken language understanding (SLU) has recently attracted increasing interest. Compared to the conventional tandem-based approach that combines speech recognition and language understanding as separate modules, the new approach…

Computation and Language · Computer Science 2021-07-20 Nihal Potdar , Anderson R. Avila , Chao Xing , Dong Wang , Yiran Cao , Xiao Chen

Natural language understanding typically maps single utterances to a dual level semantic frame, sentence level intent and slot labels at the word level. The best performing models force explicit interaction between intent detection and slot…

Computation and Language · Computer Science 2023-05-30 Henry Weld , Sijia Hu , Siqu Long , Josiah Poon , Soyeon Caren Han

In this work, we study computational approaches to detect online dialogic instructions, which are widely used to help students understand learning materials, and build effective study habits. This task is rather challenging due to the…

Computation and Language · Computer Science 2021-07-16 Yang Hao , Hang Li , Wenbiao Ding , Zhongqin Wu , Jiliang Tang , Rose Luckin , Zitao Liu

Customer service chatbots are conversational systems designed to provide information to customers about products/services offered by different companies. Particularly, intent recognition is one of the core components in the natural language…

Open intent detection is a significant problem in natural language understanding, which aims to identify the unseen open intent while ensuring known intent identification performance. However, current methods face two major challenges.…

Computation and Language · Computer Science 2023-05-08 Hanlei Zhang , Hua Xu , Shaojie Zhao , Qianrui Zhou

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

Computation and Language · Computer Science 2022-07-28 Stefan Larson , Kevin Leach

We consider the task of few-shot intent detection, which involves training a deep learning model to classify utterances based on their underlying intents using only a small amount of labeled data. The current approach to address this…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Haowen Liang , Liming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

As large language models (LLMs) are increasingly deployed as interactive agents, open-ended human-AI interactions can involve deceptive behaviors with serious real-world consequences, yet existing evaluations remain largely…

Artificial Intelligence · Computer Science 2026-02-09 Yichen Wu , Qianqian Gao , Xudong Pan , Geng Hong , Min Yang

Despite the growing importance of multilingual aspect of web search, no appropriate offline metrics to evaluate its quality are proposed so far. At the same time, personal language preferences can be regarded as intents of a query. This…

Information Retrieval · Computer Science 2016-12-15 Alexey Drutsa , Andrey Shutovich , Philipp Pushnyakov , Evgeniy Krokhalyov , Gleb Gusev , Pavel Serdyukov

We present Conformal Intent Classification and Clarification (CICC), a framework for fast and accurate intent classification for task-oriented dialogue systems. The framework turns heuristic uncertainty scores of any intent classifier into…

Computation and Language · Computer Science 2024-03-29 Floris den Hengst , Ralf Wolter , Patrick Altmeyer , Arda Kaygan

Due to the broad range of social media platforms, the requirements of abusive language detection systems are varied and ever-changing. Already a large set of annotated corpora with different properties and label sets were created, such as…

Computation and Language · Computer Science 2024-05-07 Viktor Hangya , Alexander Fraser

Identifying user intents in information-seeking dialogs is crucial for a system to meet user's information needs. Intent prediction (IP) is challenging and demands sufficient dialogs with human-labeled intents for training. However,…

Computation and Language · Computer Science 2025-02-10 Arian Askari , Roxana Petcu , Chuan Meng , Mohammad Aliannejadi , Amin Abolghasemi , Evangelos Kanoulas , Suzan Verberne