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Automatic metrics are extensively used to evaluate natural language processing systems. However, there has been increasing focus on how they are used and reported by practitioners within the field. In this paper, we have conducted a survey…

While large audio-language models have advanced open-ended audio understanding, they still fall short of nuanced human-level comprehension. This gap persists largely because current benchmarks, limited by data annotations and evaluation…

Audio and Speech Processing · Electrical Eng. & Systems 2026-05-12 Yadong Niu , Tianzi Wang , Heinrich Dinkel , Xingwei Sun , Jiahao Zhou , Gang Li , Jizhong Liu , Xunying Liu , Junbo Zhang , Jian Luan

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…

Computation and Language · Computer Science 2024-02-02 Richard Yuanzhe Pang , Stephen Roller , Kyunghyun Cho , He He , Jason Weston

Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…

Computation and Language · Computer Science 2024-01-05 Yuma Tsuta , Naoki Yoshinaga , Shoetsu Sato , Masashi Toyoda

There is an increasing interest in developing LLMs for medical diagnosis to improve diagnosis efficiency. Despite their alluring technological potential, there is no unified and comprehensive evaluation criterion, leading to the inability…

Computation and Language · Computer Science 2023-08-16 Xiaoming Shi , Jie Xu , Jinru Ding , Jiali Pang , Sichen Liu , Shuqing Luo , Xingwei Peng , Lu Lu , Haihong Yang , Mingtao Hu , Tong Ruan , Shaoting Zhang

Large Language Models (LLMs) demonstrate strong conversational abilities. In this Working Paper, we study them in the context of debating in two ways: their ability to perform in a structured debate along with a dataset of arguments to use…

Information Retrieval · Computer Science 2025-07-15 Anthony Miyaguchi , Conor Johnston , Aaryan Potdar

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Natural language analysis of human collaborative chat dialogues is an understudied domain with many unique challenges: a large number of dialogue act labels, underspecified and dynamic tasks, interleaved topics, and long-range contextual…

Computation and Language · Computer Science 2023-12-12 Ian Perera , Matthew Johnson , Carson Wilber

We propose a new benchmark, ComperDial, which facilitates the training and evaluation of evaluation metrics for open-domain dialogue systems. ComperDial consists of human-scored responses for 10,395 dialogue turns in 1,485 conversations…

Computation and Language · Computer Science 2024-06-18 Hiromi Wakaki , Yuki Mitsufuji , Yoshinori Maeda , Yukiko Nishimura , Silin Gao , Mengjie Zhao , Keiichi Yamada , Antoine Bosselut

We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the…

Computation and Language · Computer Science 2024-08-06 Simone Alghisi , Massimo Rizzoli , Gabriel Roccabruna , Seyed Mahed Mousavi , Giuseppe Riccardi

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

ChatGPT is a cutting-edge artificial intelligence language model developed by OpenAI, which has attracted a lot of attention due to its surprisingly strong ability in answering follow-up questions. In this report, we aim to evaluate ChatGPT…

Computation and Language · Computer Science 2023-03-27 Haoran Wu , Wenxuan Wang , Yuxuan Wan , Wenxiang Jiao , Michael Lyu

Automatic evaluation of natural language generation has long been an elusive goal in NLP.A recent paradigm fine-tunes pre-trained language models to emulate human judgements for a particular task and evaluation criterion. Inspired by the…

Computation and Language · Computer Science 2023-11-01 Shuhaib Mehri , Vered Shwartz

Spoken dialogue models currently lack the ability for fine-grained speech style control, a critical capability for human-like interaction that is often overlooked in favor of purely functional capabilities like reasoning and question…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-28 Wenming Tu , Guanrou Yang , Ruiqi Yan , Wenxi Chen , Ziyang Ma , Yipeng Kang , Kai Yu , Xie Chen , Zilong Zheng

AI agents that communicate on behalf of individuals need to capture how each person actually communicates, yet current approaches either require costly per-person fine-tuning, produce generic outputs from shallow persona descriptions, or…

Human-Computer Interaction · Computer Science 2026-03-31 Ruoxi Shang , Dan Marshall , Edward Cutrell , Denae Ford

Over the past two decades, dialogue modeling has made significant strides, moving from simple rule-based responses to personalized and persuasive response generation. However, despite these advancements, the objective functions and…

Computation and Language · Computer Science 2024-05-31 Abhisek Tiwari , Muhammed Sinan , Kaushik Roy , Amit Sheth , Sriparna Saha , Pushpak Bhattacharyya
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