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With the development of Natural Language Processing, Automatic question-answering system such as Waston, Siri, Alexa, has become one of the most important NLP applications. Nowadays, enterprises try to build automatic custom service…

Computation and Language · Computer Science 2019-07-09 Hsiang-En Cherng , Chia-Hui Chang

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text…

Computation and Language · Computer Science 2023-06-07 Jan Deriu , Pius von Däniken , Don Tuggener , Mark Cieliebak

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…

Computation and Language · Computer Science 2024-01-05 Songbo Hu , Xiaobin Wang , Zhangdie Yuan , Anna Korhonen , Ivan Vulić

To overcome the limitations of automated metrics (e.g. BLEU, METEOR) for evaluating dialogue systems, researchers typically use human judgments to provide convergent evidence. While it has been demonstrated that human judgments can suffer…

Computation and Language · Computer Science 2019-09-24 Sashank Santhanam , Samira Shaikh

Speech Language Models (SLMs) have made significant progress in spoken language understanding. Yet it remains unclear whether they can fully perceive non lexical vocal cues alongside spoken words, and respond with empathy that aligns with…

Computation and Language · Computer Science 2026-03-06 Li Zhou , Lutong Yu , You Lyu , Yihang Lin , Zefeng Zhao , Junyi Ao , Yuhao Zhang , Benyou Wang , Haizhou Li

The lack of reliable automatic evaluation metrics is a major impediment to the development of open-domain dialogue systems. Various reference-based metrics have been proposed to calculate a score between a predicted response and a small set…

Computation and Language · Computer Science 2022-03-17 Jun Gao , Wei Bi , Ruifeng Xu , Shuming Shi

Recent advances in large language models and vision-language models have led to growing interest in explainable evaluation metrics for image captioning. However, these metrics generate explanations without standardized criteria, and the…

Computation and Language · Computer Science 2025-07-01 Hyunjong Kim , Sangyeop Kim , Jongheon Jeong , Yeongjae Cho , Sungzoon Cho

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

The recent advancement of Artificial Intelligence Generated Content (AIGC) has led to significant strides in modeling human interaction, particularly in the context of multimodal dialogue. While current methods impressively generate…

Multimedia · Computer Science 2026-05-12 Zeyu Jin , Songtao Zhou , Haoyu Wang , Minghao Tian , Kaifeng Yun , Zhuo Chen , Xiaoyu Qin , Jia Jia

Linguistic pragmatics state that a conversation's underlying speech acts can constrain the type of response which is appropriate at each turn in the conversation. When generating dialogue responses, neural dialogue agents struggle to…

Computation and Language · Computer Science 2023-04-07 Katherine Stasaski , Marti A. Hearst

Machine translation (MT) was developed as one of the hottest research topics in the natural language processing (NLP) literature. One important issue in MT is that how to evaluate the MT system reasonably and tell us whether the translation…

Computation and Language · Computer Science 2022-01-25 Lifeng Han

Embodied conversational agents (ECA) are often designed to produce nonverbal behavior to complement or enhance their verbal communication. One such form of nonverbal behavior is co-speech gesturing, which involves movements that the agent…

Human-Computer Interaction · Computer Science 2022-03-02 Pieter Wolfert , Nicole Robinson , Tony Belpaeme

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

Computation and Language · Computer Science 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

Although current state-of-the-art language models have achieved impressive results in numerous natural language processing tasks, still they could not solve the problem of producing repetitive, dull and sometimes inconsistent text in…

Computation and Language · Computer Science 2021-08-10 An Nguyen

Educational NLP systems are typically evaluated using engagement metrics and satisfaction surveys, which are at best a proxy for meeting pedagogical goals. We introduce six computational metrics for automated evaluation of pedagogical…

Computation and Language · Computer Science 2026-04-28 Sebastian Kobler , Matthew Clemson , Angela Sun , Jonathan K. Kummerfeld

Language models (LMs) often exhibit undesirable text generation behaviors, including generating false, toxic, or irrelevant outputs. Reinforcement learning from human feedback (RLHF) - where human preference judgments on LM outputs are…

Computation and Language · Computer Science 2023-10-31 Zeqiu Wu , Yushi Hu , Weijia Shi , Nouha Dziri , Alane Suhr , Prithviraj Ammanabrolu , Noah A. Smith , Mari Ostendorf , Hannaneh Hajishirzi

Automatic evaluation metrics capable of replacing human judgments are critical to allowing fast development of new methods. Thus, numerous research efforts have focused on crafting such metrics. In this work, we take a step back and analyze…

Computation and Language · Computer Science 2022-10-10 Pierre Colombo , Maxime Peyrard , Nathan Noiry , Robert West , Pablo Piantanida

Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…

Computation and Language · Computer Science 2023-10-17 Junfeng Jiang , Chengzhang Dong , Sadao Kurohashi , Akiko Aizawa

Recent efforts in Spoken Dialogue Modeling aim to synthesize spoken dialogue without the need for direct transcription, thereby preserving the wealth of non-textual information inherent in speech. However, this approach faces a challenge…

Computation and Language · Computer Science 2024-07-03 Yu-Kuan Fu , Cheng-Kuang Lee , Hsiu-Hsuan Wang , Hung-yi Lee
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