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The Internet and, in particular, Online Social Networks have changed the way that terrorist and extremist groups can influence and radicalise individuals. Recent reports show that the mode of operation of these groups starts by exposing a…

Social and Information Networks · Computer Science 2021-06-22 Mariam Nouh , Jason R. C. Nurse , Michael Goldsmith

Social media platforms are often blamed for exacerbating political polarization and worsening public dialogue. Many claim that hyperpartisan users post pernicious content, slanted to their political views, inciting contentious and toxic…

Social and Information Networks · Computer Science 2024-11-01 Hans W. A. Hanley , Zakir Durumeric

In recent years social media has become an increasingly popular tool for communication. People use it to share their ideas, exchange information, and discuss thoughts. Given its prevalence and widespread reach, social media must remain a…

Computation and Language · Computer Science 2026-05-22 Pranshu Rastogi , Madhav Mathur , Ramaneswaran S , Kshitij Mohan

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…

Information Retrieval · Computer Science 2019-01-16 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…

Machine Learning · Computer Science 2023-04-17 K. Poojitha , A. Sai Charish , M. Arun Kuamr Reddy , S. Ayyasamy

Sentiment analysis or opinion mining has become an open research domain after proliferation of Internet and Web 2.0 social media. People express their attitudes and opinions on social media including blogs, discussion forums, tweets, etc.…

Information Retrieval · Computer Science 2013-09-17 Anuj sharma , Shubhamoy Dey

Social media platforms promise to enable rich and vibrant conversations online; however, their potential is often hindered by antisocial behaviors. In this paper, we study the relationship between structure and toxicity in conversations on…

Social and Information Networks · Computer Science 2021-10-13 Martin Saveski , Brandon Roy , Deb Roy

Online toxic attacks, such as harassment, trolling, and hate speech have been linked to an increase in offline violence and negative psychological effects on victims. In this paper, we studied the impact of toxicity on users' online…

Social and Information Networks · Computer Science 2022-10-25 Ana Aleksandric , Sayak Saha Roy , Shirin Nilizadeh

Finding attackable sentences in an argument is the first step toward successful refutation in argumentation. We present a first large-scale analysis of sentence attackability in online arguments. We analyze driving reasons for attacks in…

Computation and Language · Computer Science 2020-10-07 Yohan Jo , Seojin Bang , Emaad Manzoor , Eduard Hovy , Chris Reed

In this work, we demonstrate how existing classifiers for identifying toxic comments online fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to understand how user expectations for what constitutes…

Social and Information Networks · Computer Science 2021-06-09 Deepak Kumar , Patrick Gage Kelley , Sunny Consolvo , Joshua Mason , Elie Bursztein , Zakir Durumeric , Kurt Thomas , Michael Bailey

Sentiments expressed in user-generated short text and sentences are nuanced by subtleties at lexical, syntactic, semantic and pragmatic levels. To address this, we propose to augment traditional features used for sentiment analysis and…

Computation and Language · Computer Science 2017-01-23 Abhijit Mishra , Diptesh Kanojia , Seema Nagar , Kuntal Dey , Pushpak Bhattacharyya

Online social media users react to content in them based on context. Emotions or mood play a significant part of these reactions, which has filled these platforms with opinionated content. Different approaches and applications to make…

Computation and Language · Computer Science 2018-05-18 Po Chen Kuo , Fernando H. Calderon Alvarado , Yi-Shin Chen

Detecting and characterizing emerging topics of discussion and consumer trends through analysis of Internet data is of great interest to businesses. This paper considers the problem of monitoring the Web to spot emerging memes - distinctive…

Social and Information Networks · Computer Science 2010-12-30 Kristin Glass , Richard Colbaugh

Sentiment analysis is the Natural Language Processing (NLP) task dealing with the detection and classification of sentiments in texts. While some tasks deal with identifying the presence of sentiment in the text (Subjectivity analysis),…

Computation and Language · Computer Science 2017-07-06 Souvick Ghosh , Satanu Ghosh , Dipankar Das

Textual sentiment analysis and emotion detection consists in retrieving the sentiment or emotion carried by a text or document. This task can be useful in many domains: opinion mining, prediction, feedbacks, etc. However, building a general…

Computation and Language · Computer Science 2013-09-12 Alexandre Denis , Samuel Cruz-Lara , Nadia Bellalem

Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…

Human-Computer Interaction · Computer Science 2024-01-22 Mark Warner , Angelika Strohmayer , Matthew Higgs , Husnain Rafiq , Liying Yang , Lynne Coventry

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Social media platforms provide an environment where people can freely engage in discussions. Unfortunately, they also enable several problems, such as online harassment. Recently, Google and Jigsaw started a project called Perspective,…

Machine Learning · Computer Science 2017-02-28 Hossein Hosseini , Sreeram Kannan , Baosen Zhang , Radha Poovendran

Statistical methods applied to social media posts shed light on the dynamics of online dialogue. For example, users' wording choices predict their persuasiveness and users adopt the language patterns of other dialogue participants. In this…

Computation and Language · Computer Science 2019-06-13 Dhanya Sridhar , Lise Getoor