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Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…
Web 2.0 helps to expand the range and depth of conversation on many issues and facilitates the formation of online communities. Online communities draw various individuals together based on their common opinions on a core set of issues.…
Hate speech is plaguing the cyberspace along with user-generated content. This paper investigates the role of conversational context in the annotation and detection of online hate and counter speech, where context is defined as the…
Machine learning models are commonly used to detect toxicity in online conversations. These models are trained on datasets annotated by human raters. We explore how raters' self-described identities impact how they annotate toxicity in…
On social media platforms, hateful and offensive language negatively impact the mental well-being of users and the participation of people from diverse backgrounds. Automatic methods to detect offensive language have largely relied on…
The evolution of digital communication systems and the designs of online platforms have inadvertently facilitated the subconscious propagation of toxic behavior. Giving rise to reactive responses to toxic behavior. Toxicity in online…
The emergence and rapid progress of the Internet have brought ever-increasing impact on financial domain. How to rapidly and accurately mine the key information from the massive negative financial texts has become one of the key issues for…
Online Social Networks explode with activity whenever a crisis event takes place. Most content generated as part of this activity is a mixture of text and images, and is particularly useful for first responders to identify popular topics of…
Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…
In recent years, abusive behavior has become a serious issue in online social networks. In this paper, we present a new corpus from a semi-anonymous social media platform, which contains the instances of offensive and neutral classes. We…
Emotion can be expressed in many ways that can be seen such as facial expression and gestures, speech and by written text. Emotion Detection in text documents is essentially a content - based classification problem involving concepts from…
An important part of the information gathering and data analysis is to find out what people think about, either a product or an entity. Twitter is an opinion rich social networking site. The posts or tweets from this data can be used for…
Social media platforms empower us in several ways, from information dissemination to consumption. While these platforms are useful in promoting citizen journalism, public awareness etc., they have misuse potentials. Malicious users use them…
Emotion artificial intelligence is a field of study that focuses on figuring out how to recognize emotions, especially in the area of text mining. Today is the age of social media which has opened a door for us to share our individual…
Whenever human beings interact with each other, they exchange or express opinions, emotions, and sentiments. These opinions can be expressed in text, speech or images. Analysis of these sentiments is one of the popular research areas of…
This report provides an engagement analysis of counternarratives against online toxicity. Between February 2020 and July 2021, we observed over 15 million toxic messages on social media identified by our fine-grained, multilingual detection…
Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…
Suicide remains a critical global public health issue. While previous studies have provided valuable insights into detecting suicidal expressions in individual social media posts, limited attention has been paid to the analysis of…
In this paper, we address the problem of detection, classification and quantification of emotions of text in any form. We consider English text collected from social media like Twitter, which can provide information having utility in a…
Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent…